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Receptionist / Administrator, Maidstone, Kent

2 months ago

Maidstone, United Kingdom Nellsar Ltd Full time

**Receptionist / Administrator**
**Lukestone Care Centre, 7 St. Michael’s Road, Maidstone, Kent ME16 8BS**
**Hours - Full Time - 40 Hours per week.**
**Rate of Pay - £10.50 Per Hour**
**Main Objectives**:

- To fulfil the expectation of Nellsar Ltd for all employees to give their personal best and strive for continuous improvement to ensure that the highest standards of care and service are delivered to all people that use our service.
- To bear in mind the overall objectives of the Care Home, namely that people who use our services will be encouraged to maintain independence and choice in a homely environment which promotes excellent customer relationships.
- To be responsible for the reception of all visitors to the Home, ensuring that all Health and Safety requirements are met, and that all visitors are attended to in a timely, polite and efficient manner.

**Main Responsibilities and Duties**:

- To ensure that all visitors entering the home are welcomed in a professional and polite manner, and they complete the signing in process for Fire Safety Regulations.
- To ensure that all telephone calls and enquiries are dealt with proficiently and professionally at all times.
- To ensure that mail to the Home is dealt with correctly, and all mail related to the home is post marked on opening and forwarded to the appropriate department/individual.
- To ensure that the company policy on Confidentiality is adhered to at all times.
- To show prospective clients around the home and deal with enquiries from prospective clients.
- To ensure the reception area is kept clean and tidy at all times.

**Administrative Duties: Day to Day**
- Photocopying, filing, posting of letters.
- To oversee the archiving for all departments in the home.
- To report faulty equipment to the Registered Manager/Maintenance Person.
- To maintain Infection Control procedures.
- To report any accidents relating to people who use our services, visitors or staff to relevant person

**Training**
- To attend mandatory and statutory training as requested by the Home Manager.
- To attend staff meetings.
- To participate in annual appraisal system and supervision sessions.
- To assist and facilitate in the welcoming and training of new staff members.

Location: Lukestone Care Home,St Michael's Road,Maidstone,Kent ME, Maidstone

**Salary**: £10.50 per hour