Receptionist/administrator

2 months ago

Somerset, United Kingdom Acorn Solicitors Full time

**Receptionist**

Tuesday, Thursday, Friday 9-5pm - plus opportunity to cover holidays for extra hours

Typical duties will include:

- answering the telephone and taking and passing on of messages
- meeting and greeting clients on arrival
- dealing with payment of bills
- Taking card payments
- entering data onto the internal accounts package
- photocopying
- filing and retrieving documents, and archiving of documents
- entering appointments onto the firm’s electronic calendar
- scanning documents
- banking
- post
- general errands

**Requirements and prospects**

**Desired skills**
- Good telephone manner
- Customer services experience
- Good IT skills, particularly Microsoft Word
- Good attention to detail
- Have initiative and be able to work methodically
- Well organised and be able to meet deadlines
- Work well under pressure

**Personal qualities**

You will be the first point of contact for clients, therefore you will need to be well presented and articulate.

You will be polite, friendly, and welcoming and understand the importance of good customer service.

You will be a team player with good interpersonal skills.

Good communication, both written and verbal.

You will need to be relatively confident.

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: £8.08-£11.76 per hour

**Benefits**:

- Company pension

Ability to commute/relocate:

- Somerset: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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