Property Management Administrator

3 days ago


London, United Kingdom Property Personnel Full time

Our client is part of a **private family office** with significant experience in** investment and asset management** within the property sector in the UK. They have an **impressive track record for asset management** **and pride themselves on taking a **broad, long-term view** when they invest on behalf of their clients.

They currently have a **superb opportunity** for an experienced **Property Management Administrator** **to join the team in **Westminster**. **To be considered for this role, you will have **previous experience within a residential property management / lettings team,** **as well as strong organisation and administration skills. Our client **prides themselves on their property management service** and, therefore, you will need to have **excellent customer service and communication skills** to be successful in this role.

If this sounds like you and you are **interested in joining this market leading organisation,** get in touch today

**Responsibilities will include**:

- Drawing up agreements etc. for all new tenancies
- Arranging the check in and check out processes for tenants
- Reporting issues to contractors and managing the repairs process
- Managing tenant data (WIP)
- Organising utilities for properties (connections, disconnections)
- Managing utility billing
- Managing the council tax demands process for the property portfolio
- Managing the change of tenancy correspondences to council and utility providers
- Uploading invoices for payment for electronic authorisation
- Organising EPCs, electrical checks, gas certificates, and sending copies to tenants
- Check, amend and authorise utility invoices for various residential and commercial properties in the portfolio, including updating meter readings, verifying liability dates, requesting copy of bills
- Maintaining online parking website (iPermit) for parking spaces
- General administration for the property team to include: courier bookings, saving documents on S Drive, coordinating meetings and arranging lunches / refreshments when required
- Maintaining records (WIP, tenancy schedules etc.)
- Key cutting & key cabinet management
- Covering reception at lunch time and holidays, whenever required.

**Personal specification**:

- Previous experience within a property management / lettings administration role
- Strong understanding of current lettings legislation
- ARLA qualified would be advantageous
- Experience dealing with high end clientele
- Excellent standard of communication - written and verbal
- High level of customer service skills
- Proven ability to prioritise workloads and plan ahead
- Ability to work well in a team environment
- Accuracy and attention to detail.

Our client is offering an **attractive** **salary** of up to **£35,000 **dependent on experience and qualifications. **Benefits **include **23 days holiday increasing to 25 days** after two years of service, company **pension scheme matched up to 5%, life insurance/death in service** after probation, company **health care scheme** after 3 years, and more



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