Change & Release Manager

4 weeks ago

Bristol, United Kingdom eFinancialCareers Full time

**Excited to grow your career?**

**Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.**

**About the role**

We're looking for an experienced Change & Release Manager to ensure change is delivered successfully and safely considering all the potential impacts to colleagues and clients. Ensuring effective policies are in place and adhered to, responsible for efficienthandling, scheduling and deployment of all change and release. Minimising the impact of change & ensuring the stability of our platform and services.

**What you'll be doing**
- Manage the overall release strategy and CI/CD pipelines for the platform
- Ensuring all control gates have been passed prior to a change being implemented. Managing change risk by implementing and utilising a robust change management framework
- Ensure Change & Release processes and policies are in place, regularly reviewed and being followed
- Ensuring we have complete records of all changes to the environment
- Point of contact for key stakeholders regarding updates or guidance in relation to Change Management
- Partners closely with Incident & Problem Manager. Works across IT and outside of IT, developing a clear understanding of business areas and how IT services support them. Understanding how Changes to systems will affect teams and business services
- Establish, maintain and maximise working relationships with all Technology teams and key stakeholders across HL.
- Ensure we are continually improving and delivering excellent release management discipline along with actively identifying and implementing continual improvement of the change & release processes to reduce the business impact of IT Service interruption
- Line manager responsibilities for Change & Release Analysts

**About you**
- Experience of CI/CD pipeline, integrated into Change Management process
- Cloud deployment experience
- Experience working in a DevOps organisation
- Experience and working knowledge of Software Development Lifecycle
- Experience managing a Change & Release Management team
- Experience of introducing Change Management processes
- ITIL qualification essential
- A Change Management qualification is desirable
- Excellent interpersonal skills
- Able to work under pressure and to tight time scales
- Methodical approach with good attention to detail

**Interview process**

2 Stage Interview Process

**Working Schedule**

37.5 hours per week

**Why us?**

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

**What's on offer?**
- Discretionary annual bonus & annual pay review
- 25* days holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year
- Flexible working options available, including hybrid working
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Health care cash plans - including optical, dental, and out patientcare
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
- up to 30 days depending on role level & increasing with length of service

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

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