Process Analyst Ftc

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**Why Ocado?**

We've got you covered Embark on a journey of well-being and fulfilment at Ocado Logistics We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fuelled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role**:
We have an exciting 6 month fixed-term contract/secondment opportunity for a Process Analyst within the Planning and Analytics Department at Ocado Logistics. We are expanding and launching new projects every day, and for this one, you'll play a pivotal role in defining, documenting, and optimising business processes to seamlessly integrate a new Workforce Management Solution. Working closely with multiple stakeholders across Planning, People, and Operations Departments, you'll ensure systems and processes align with the organisation's strategic objectives. Reporting to the Lead Business Process Owner and as a part of the Project Odyssey Team, you will be instrumental in driving efficiency and productivity improvements.

This is a hybrid role that would require some time working at Ocado Logistics head office in Hatfield and Occasional visits to different CFC sites across the UK may be required.

**You will be**:

- Reviewing and revamping processes within Planning, People, and Operations teams to harmonise with the new Workforce Management system; collaborate with implementation teams to configure the system effectively.
- Generating comprehensive process documentation and training materials, ensuring seamless implementation of new systems and processes.
- Cultivating profound operational knowledge of systems and processes within Ocado Logistics. Become the go-to authority in the new Workforce Management system, providing vital support to others.
- Identifying and escalating any impediments or challenges that may arise during the implementation phase; contributing innovative solutions where necessary.
- Implementing precise testing strategies to facilitate the successful integration and adoption of the Workforce Management system.
- Playing a pivotal role in ensuring the delivery of anticipated business benefits from the new system.
- Cultivating and maintaining strong relationships with both internal and external stakeholders, fostering a culture of collaboration and excellence.
- Promoting and championing the effective utilisation of departmental systems and processes, driving operational efficiency

**About you**:

- Process Mapping or Analysis Experience: Ideally within a logistics function.
- Advanced Understanding of Business Functions: Profound grasp of workflows and processes.
- Exceptional Communication Skills: Both written and verbal communication skills are crucial for effective collaboration.
- Strong Problem-Solving Abilities: An analytical mindset to identify and address complex challenges.
- Commercial Acumen: Attention to detail to ensure seamless integration with a keen eye on business objectives.
- Collaborative Spirit: Ability to work closely with various departments in critical operational activities.
- Interpersonal Excellence: Building relationships comes naturally, with exceptional interpersonal and communication skills.

**Requirements**:

- Graduate Caliber: Either through education or demonstrable experience.
- Proactive Approach: A "can-do" attitude and the ability to self-manage.
- Time Management: Effective organisational skills to manage tasks efficiently.
- Tangible Process Improvement Experience: Ability to showcase your ability to drive positive change.
- Software Integration Experience: Particularly in incorporating software and systems into a workplace - not required but a bonus

**What we offer you**:
An award winning recognition scheme: We celebrate our people and appreciate the incredible work they do each day. We genuinely care about your well-being, and that's why we have curated a comprehensive range of employee benefits just for you. We continuously review and update our offerings to ensure that we provide the right support to our valued employees. Here's a glimpse of the wealth of benefits we provide:

- Flexible Working: Enjoy the freedom of our 30 days 'working from anywhere in the world' policy, allowing you to achieve a better work-life balance.
- Wellbeing Support: Take advantage of our dedicated apps and Employee Assistance Programme, providing you with the necessary resources and support to enhance your overall well-being.
- Generous Annual Leave: Start with 25 days of annual leave and watch it grow to 27 days after 5 years of service. Additionally, you have the option to purchase additional holiday time to suit your needs.
- Pension Scheme: Plan for a secure future with our Ocado pension scheme, including an option with employer contribution matching of up to 7%.
- Private Medical Insurance: Rest easy knowing that your health is safeguarded with our comprehensive private medical coverage.
- Family-Friendly Policies: We understand the importance of family, which is why we offer 22 weeks of paid maternity leave, adoption leave, shared parental leave and 6 weeks of paid paternity leave once relevant service requirements are met.
- Financial Support: Benefit from our interest-free Train Ticket Loan and participate in our Cycle to Work Scheme, making your commute easier and more affordable.
- Convenient Shuttle Services: Enjoy the convenience of our free shuttle bus services, connecting Hatfield and Welwyn Garden City train stations to our respective offices.
- Sharesave and Buy as You Earn Schemes: Take part in our exciting share schemes, allowing you to share in our success and contribute to your financial future.
- Financial Protection: We offer Income Protection, providing coverage of up to 50% of your salary for 3 years, and Life Assurance, ensuring financial security with coverage of 3 times your annual salary.

At Ocado Logistics, we prioritise your well-being and strive to create an environment where you can thrive both personally and professionally. Join us and unlock the full potential of our exceptional employee benefits. Find out about our employee funded benefit options, using Benefits+ to add bespoke benefits including Dental Insurance, Travel Insurance and much more.

**We're in it together, we are proud of what we do, we can be even better.