Customer Service Representative

6 months ago

Liverpool, United Kingdom Bell Lamb & Joynson Solicitors Full time

We are growing our presence in Walton Vale - Join our team as a Customer Service Representative.

Due to the expansion of Bell Lamb & Joynson Solicitors, an exciting opportunity has arisen to join our rapidly growing team in Liverpool as a Customer Service Representative.

**The Role**

As a Customer Service Representative, you will be the face of our award-winning team in our refurbished office in Warrington. You will need access to a car as you may be required to travel to our other offices from time to time. You will be at the forefront of our client experience, delivering exceptional service daily supporting our clients and our wider team.

**General Responsibilities**
- Be the first point of contact for our clients in person and on the telephone.
- Ensure that clients feel supported and valued delivering award-winning client liaison.
- The ability to handle inbound phone calls.
- Deliver great customer service.
- Provide support to the wider administration team as required.

**Qualifications and Skills**
- Excellent Communication skills in person and on the phone.
- Experience in customer-facing roles would be desirable but full training will be given.
- Ability to prioritise tasks.
- Good telephone manners.
- Excellent organisation skills.
- An effective team player.
- To be professional and have discretion.

**Work hours/environment**

Monday-Friday 9 am - 5 pm - Office based in 39 Walton Vale, Liverpool L9 4ST

**Why Work for Bell Lamb & Joynson Solicitors?**
- Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.
- We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.
- We are market-leading in terms of the technology we deploy and have been paper free across the firm for several years.
- We are the number 1 rated firm locally on Review Solicitors for the services we provide and are highly rated nationally.
- Bell Lamb & Joynson are enjoying a period of sustained growth and is one of the fastest-growing traditional high-street firms in the area.
- Supportive and friendly culture. Following our 2oo year anniversary we are focusing on our people and our culture.
- We pay competitive salaries and believe strongly in a sustainable work-life balance - remembering that even though we are dealing with serious matters and individuals in difficult circumstances it is important to have fun with our colleagues.
- Staff Rewards and recognition - offering discounts on leisure, shopping, and free services such as well-being, confidential counselling, and support.
- Individual and Team performance incentives
- Discounted legal services for colleagues, friends, and family.
- We love to support and get involved in the local communities that we serve.
- Death in Service Benefit.
- Pension Plan.
- 20 days holiday + Bank Holidays.
- Staff Rewards Scheme via perk box - offering discounts on leisure, shopping, and free services such as well-being and support. Additional rewards and team-building opportunities if department targets are met.
- The salary bracket for this role is £19,000 to £23,000 per annum depending on experience.

**Job Types**: Full-time, Permanent

Pay: £19,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: warojan24

  • Customer Service Representative

    2 weeks ago

    Liverpool, Liverpool, United Kingdom William Hill PLC Full time

    We are seeking a Customer Service Representative to join our team at William Hill PLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. Your duties will include welcoming customers with a friendly face, processing bets, and assisting with customer queries.Our shops have a variety of...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Kent Recruitment Bureau Full time

    Liverpool | Work from home | £500-£1000 Permanent | Full-time | JBOR34 **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...

  • Customer Service Representative

    14 hours ago

    Liverpool, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Representative Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid) 2+ days in the office.HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting...

  • Customer Service Representative

    1 day ago

    Liverpool, United Kingdom CV-Library Full time

    Job Tittle: Customer Service Representative Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid) 2+ days in the office.HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Global 1st Line Full time

    Join Our Team as a Customer Service Representative: Where Ambition, Drive, Teamwork, and Competition Thrive, here in Liverpool! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Customer Service Representatives to join our dynamic team and elevate our customer service to new...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Kent Recruitment Bureau Full time

    Liverpool | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...

  • Customer Service Representative

    2 months ago

    Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Applause IT Full time

    **Customer Service Representative - 1**st** line Technical Support, Hardware, and Software Construction Products.** **£25,000 - £28,000 + Bonus + Excellent Additional Benefits.** **Liverpool, Merseyside, Northwest - Hybrid, 3 days in the office a week, 2 days at home.** Applause IT are looking for a Customer Service Representative to join a leading...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Vision Glasgow Full time

    Seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles based in Liverpool! Are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives. **About Us**: At Vision, we...

  • Customer Service Representative

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Tesco. In this role, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Shell UK Oil Products Full time

    Job Title: Customer Service RepresentativeSalary: From £11.44 per hourJob Summary: As a Customer Service Representative with Shell UK Oil Products, you will be responsible for providing an exceptional customer experience by delivering high-quality service and support.Responsibilities:Greet and welcome customers in a friendly and professional manner.Respond...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Chalice Distro Full time

    Customer Service Representative Who are we? We are a wellness supplement brand based in the UK. We aim to help people be the very best version of themselves with our award winning products. Job Purpose: Customer Service Job Duties: - Answers customer support messages via telephone or Web promptly to enhance the customer service experience - Patiently...

  • Customer Service Representative

    4 weeks ago

    Liverpool, Liverpool, United Kingdom PayPoint plc Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone with excellent communication skills and a passion for delivering exceptional customer experiences.

  • Customer Service Representative

    7 months ago

    Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full time

    We are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, ensuring a positive customer experience and doing face to face sales. **Key Responsibilities**: - Greet and assist customers in person. - Answer questions...

  • Customer Service Representative

    7 months ago

    Liverpool, United Kingdom Twenty Nine Consultantcy Ltd Full time

    This is an entry level position. We are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, and ensuring a positive customer experience. **Key Responsibilities**: - Greet and assist customers in person. - Answer...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Customer Service Representative - Liverpool** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Hybrid remote** **Central Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Salary**: From £21500-£21500 **Customer Service Representative - Liverpool**: **Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Hybrid remote** **Central Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples' lives every day, be...

  • Customer Service Representative

    6 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Customer Service Representative - Liverpool** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Hybrid remote** **Central Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones...

  • Customer Service Representative

    3 weeks ago

    Liverpool, Liverpool, United Kingdom ASDA Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at ASDA, working night shifts to ensure seamless e-commerce operations. As a key member of our customer-focused team, you will play a vital role in delivering an exceptional online shopping experience.

  • Customer Service/sales Representative

    6 months ago

    Liverpool, United Kingdom Super Elite Marketing Full time

    Are you looking to kickstart your career this summer? Do you want to gain valuable experience in sales, marketing, and customer service? Super Elite Marketing is excited to offer a Customer Service and Sales Representative position, perfect for those seeking an energetic and rewarding summer role. **The role of a Customer Service and Sales...