Operations Assistant

3 weeks ago


Colchester, United Kingdom University of Essex Full time

**Job Title**: Operations Assistant

**Contract**: Permanent, Part-time

**Hours**: 15 hours per week, within the operational window 5.15am - 8.00pm **(Current Working Schedule**:Saturday-Sunday 5.30am-1.45pm**)**

**Purpose of job**: To provide a quality, customer focused service to all areas of the University, including portering, external cleaning and waste and recycling services. The role includes carrying out regular health and safety checks.

**Duties of the Role**:
The duties of the post, some of which will require physical effort such as standing for long periods, walking distances, climbing stairs, bending, stretching and lifting, pushing and pulling and using cleaning and maintenance equipment and driving university transport, will include the following:
1. Removing rubbish and recycling from buildings, external bins and collection points. All rubbish and recycling transported to compactor or other appropriate receptacle using a motorised vehicle where available.

2. Sorting waste materials and using industrial equipment within the University waste compound such as the bailer and compactor. Upkeep of the compound ensuring that hygiene standards and health and safety requirements are maintained.

3. The safe clearance and disposal of sharps and other hazardous waste.

4. Cleaning of external floor surfaces such as pathways using mechanical cleaning equipment where necessary.

5. Cleaning of small external structures such as signs and shelters using reach and wash system.

6. Cleaning of windows throughout the University including academic/administrate estate and the student residences using reach and wash systems.

7. Providing portering services, ensuring that requests are completed accurately, in a timely manner whilst maintaining high levels of customer service.

8. Driving of University owned vehicles, transporting goods off site and between campuses as and when required. This will include refuelling and charging of the vehicles.

9. Conduct regular health and safety checks including vehicle inspections, legionella flushing and equipment checks.

10. Responsible for ensuring faults/defects, within the academic/administrative and student residences are reported to the Team Clean Supervisor in a timely manner.

11. Operate and maintain commercial/industrial cleaning equipment such as scrubber driers, reach and wash systems and pressure washing equipment.

12. Use mobile phone/tablet apps for charging electric vans, conducting health and safety checks and processing work instructions linked to the University’s facilities management system.

13. Snow & ice clearance as per the requirements of the University’s Snow and Ice Policy.

14. Attendance of all necessary training as required by the role.

15. Ensuring that Health and Safety guidelines are followed at all times.

16. Assisting with the training and mentoring of new and temporary members of staff within the team

17. Flexibility in relation to University key events such as Arrivals Day, Visit Days, student ‘move out’ days, Graduation, summer conference season and Christmas rubbish collection,

18. Support cleaning operations within the academic/administrative and student residences when required.

19. Any other such duties as may be assigned from time to time by the Soft FM Services Manager or his/her nominee.

**Skills and qualifications required**

The post holder will need to have an awareness and knowledge of Health and Safety legislation including COSHH, fire safety and working practises; good communication skills (listening, verbal and written); and a full UK manual driving licence. The postholder must be able to carry out physical aspects of the job including manual handling, lifting, carrying, pushing and pulling; read, understand and follow written instruction to facilitate tasks and carry out the safe use of chemicals and equipment; use IT skills to use tablet and phone apps; to work in a multicultural environment; work using own initiative as well as part of a team; to work under pressure and be adaptable during busy periods; to undertake cleaning tasks to a high standard paying close attention to detail. The postholder must meet requirements UK ‘right to work’ legislation; have a flexible approach to work, a positive outlook and professional manner; be committed to delivering excellent customer service.

**PERSON SPECIFICATION**

**Qualifications/Training**

GCSE Grade C or equivalent in English Language - ESSENTIAL

NVQ Level 2 in Customer Care - DESIRABLE

Managing Safely (IOSH Certificate) - DESIRABLE

**Experience/Knowledge**

Previous use of commercial/industrial cleaning equipment - DESIRABLE

Experience of using baling and compaction equipment - DESIRABLE

Awareness and knowledge of Health and Safety legislations including COSHH, fire safety and working practices - ESSENTIAL

**Skills/Abilities**

Be able to undertake the physical aspects of the post including manual handling, lifting, carrying, pushing and pull



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