Admin Lead

7 months ago

Whitley Bay, United Kingdom Northumbria Primary Care Full time

Park Parade Surgery are looking to recruit a full time Band 3 Admin Lead.

The main aims of the role are to support the Practice lead with the day to day supervision of staff and rotas, as well as ensuring the practice reception runs smoothly by ensuring daily reception duties are carried out and completed.

**Expected work pattern**: Monday to Friday between the hours of 8am-6pm.
- Excellent customer service skills;
- Excellent communication skills. You will be required to work closely with reception staff, delegating work when suitable;
- Primary Care experience;
- Flexibility re working days and shift patterns;
- Good problem solving skills;
- Good general IT skills and capabilities including Microsoft;
- Knowledge of SystmOne functionality;
- Understanding of BT Telephone Systems functionality;
- Links/contacts to other practices Admin Leads to help with problem solving, rota population etc;
- Ability to work under pressure and be point of contact for all staff with login difficulties/system navigation problems;

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

The main duties of the role include providing comprehensive admin service to GP’s and other health care professionals in their team.

The post holder will need to allocate work and supervise other admin staff.

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