General Assistant Meeter Greeter

7 months ago


Highbridge, United Kingdom Sanders Garden Centre Full time

Reception / Christmas General Assistant
Sanders Garden Centre

17.5hours per week, will include alternate weekend working. Fixed term until Christmas

We are seeking friendly and motivated individuals to join our team as a Customer Service/Reception General Assistants at our Sanders Garden Centre. We are looking for individuals with an energetic personality who are highly motivated. These positions are hands-on where you will be responsible for the meeting & greeting of customers, dealing with queries and helping drive our Diamond card membership and maintaining high levels of customer service. Previous retail experience would be useful but not essential.

As a Customer Service/Reception General Assistant, you will be responsible for

Key accountabilities/primary responsibilities
Engaging openly with our customers with an energetic and can-do attitude
Being able to provide exemplary and friendly customer service to all our customers
Helping our customers with any queries they have and promoting the Diamond Club membership
Processing customer purchases through our tills efficiently and accurately
Organising customer deliveries
Any other duties required by your Line Manager
You should be able to work on your own initiative under pressure at a fast pace in a team or individually and have a degree of flexibility.

You will also be working on our busy Christmas department;
- Maintaining and ensuring the Christmas & Outdoor Leisure Department is immaculately presented at all times and stock is replenished as required
- General shop floor maintenance and housekeeping
- Assisting customers with advice and carry to the car
- Using the EPOS system
- Merchandising stock and any other duties required by the Department Manager
- Follow guidelines on action points following reports and floor-walks
- Print and put out POS material in the relevant areas

**Job Types**: Part-time, Fixed term contract
Contract length: 16 weeks

**Salary**: Up to £10.42 per hour

Expected hours: No more than 17.5 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekends only

COVID-19 considerations:
Follow all statuary advice

Ability to commute/relocate:

- Highbridge, TA9 4HJ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

Reference ID: 04/05/22



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