Internal Sales Executive

1 week ago


Alton, United Kingdom Ex-El Group Full time

**Job Title**:Internal Sales Executive

**Location**:Alton, Hampshire GU34 2YT

**Salary**: £25,000-£28,000

**Job type**: Full Time

The Ex-El Group is combination of the US and UK divisions of Ex-Eltronics and sister MRO provider, Midway Industrial Electronics, The Ex-El group is one of the world's foremost providers of key technologies with over 45 years in business supplying world-class component and systems, providing worldwide sourcing and supply of services to many of the world's leading military aerospace and industrial OEMs.

**The role**:

- Previous account experience or similar client facing role is essential
- Customer-facing/sales experience gained in any industry would be an advantage - Aerospace and defence would be ideal
- Demonstrate professionalism to clients, colleagues, and customers
- Language skills would be an advantage, German speaking especially
- Account Management / Sales Experience
- Strong relationship building skills
- Desire to learn and develop within your role
- Ability to prioritise workload and manage your own time efficiently
- Analytical mind and ability to use own initiative and commercially aware
- Good IT literacy - Familiar with MS Packages - Word, Excel, Outlook etc.
- Excellent communication, written English and grammar skills
- Able to work and collaborate efficiently within a team
- Quality conscious with excellent attention to detail
- Excellent written and verbal communication skills
**Key Responsibilities and Accountabilities**:

- POC for sales activities for assigned administrative customer accounts
- Review incoming RFQs from assigned customers
- Convert incoming RFQs into enquiries for purchasing team
- Load costs received for agency and delivered model enquiries
- Prepare quotations - setting customer sell price based on factors such as: previous sale history, average margins for same/similar parts and overall customer average, customer targets and feedback, competitive information (online prices), personal assessment of transactional time/costs (including internal freight) etc
- Obtain and prepare any supporting documentation (drawings, datasheets etc )
- Follow up all high value and strategic quotations - obtain feedback and update quote tracker file
- Review incoming customers POs - verify customer compliance with quoted terms and verify Ex-El can comply with any customer flow downs and Ts & Cs. Obtain corrected PO if divergences are present
- Contract review customer POs and convert into ISOs for purchasing team
- Acknowledge customer POs when delivery dates are confirmed by suppliers
- Review and process customer PO amendment requests
- Liaise with admin team to pro-actively monitor customer open orders, manage customer expedites and notify/update customers on all delivery delays & issues
- Manage customer portal activities where relevant (PO processing, delivery updates, contest late deliveries etc )
- Liaise with quality team to ensure all customer rejections/complaints/quality queries are processed efficiently
- Provide single POC customer service for all customer after-sales issues - liaise with relevant internal departments to efficiently troubleshoot and resolve all queries/problems
- Pro-actively communicate with customers to solidify relationships and extract new opportunities

**Benefits**:

- Competitive salary £25-28K (37.5 hours) depending on experience
- Permanent Position
- 20 day's holidays + Bank holidays increasing to 25 with service
- A small, friendly, and long serving team.
- Workplace pension (after 6 months probationary period)
- Parking
- Private Medical cover (optional after 6 months probationary period)
- This role is office based only
Please click on the **APPLY** button to send your CV and Cover Letter for this role.



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