Customer Service Representative

5 days ago


Stroud, United Kingdom i2i Recruitment Consultancy Full time

**Customer Service Representative - Multiple vacancies**
**£21,000 - £25,000 DoE**
**Stroud - Hybrid**
**Temp - Perm**

**Main Responsibilities**
- Deal with inbound calls from new customers and outbound calls to existing customers
- Have an active involvement in Quality Assurance - ensuring policies, procedures and best practices are met and maintained
- Ensure customer accounts are correct and all requests are completed accurately
- Take responsibility and ownership for customer queries
- Effective customer resolution
- Educate, coach and influence customers on best practice
- Liaise with internal teams

**Essential Criteria**
- Previous customer service experience
- Excellent IT skills and proficient using Microsoft packages
- Be enthusiastic, energetic, and supportive to the team
- Excellent communication skills both verbal and written
- Be flexible and approachable
- Have a high level of attention to detail and excellent organisational skills
- Have the ability to manage time effectively, prioritising tasks to ensure that deadlines are met
- Be a keen team member, with the ability to accept responsibility and work on their own initiative

**Please contact Jack at i2i Recruitment for IMMEDIATE consideration**
**If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.**

**i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.



  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Stroud, Gloucestershire, United Kingdom McDonald's Full time

    At McDonald's, we believe that our employees are our greatest asset. That's why we offer competitive pay and opportunities for growth and development. As a Customer Service Representative, you will play a vital role in ensuring that our customers have a positive experience every time they visit us.Responsibilities may include:Providing exceptional customer...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Stroud, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries, providing accurate information and resolving issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stroud, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stroud, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Stroud, Gloucestershire, United Kingdom Royal Mail Group Full time

    Job Title: Courier Service RepresentativeWe are seeking a motivated and reliable Courier Service Representative to join our team. This is a permanent role, working 30 hours per week from Wednesday to Sunday, with shifts between 12:00 and 18:00.Key Responsibilities:To deliver mail and packages to customers in a timely and efficient manner.To provide excellent...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    About the RoleThe successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. You will be responsible for managing a portfolio of customers, providing exceptional service and support to ensure their needs are met and exceeded.You will work closely...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for motivated team members to join beBee Professionals in Stroud. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our operational success.Key Responsibilities:Provide service and support to customers.Contribute to all aspects of the operational workflow.Collaborate with team...


  • Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Stroud. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide top-notch customer service and support to our...


  • Stroud, Gloucestershire, United Kingdom Royal Mail Group Full time

    About the RoleWe are looking for a skilled Courier Services Representative to join our team at the Royal Mail Group. As a key member of our delivery team, you will play a vital role in ensuring the smooth operation of our services, providing exceptional customer service and maintaining high standards of quality and efficiency.The ideal candidate will have a...


  • Stroud, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are excited to be supporting a leading company in Stroud, with their search for Customer Service Advisors to join their dynamic and fun team! We are looking for a motivated individual to join a enthusiastic and dynamic team. **DAY TO DAY**: - Handle and resolve inbound calls as well as complete outbound calls with customers who are...


  • Stroud, Gloucestershire, United Kingdom i2i Recruitment Full time

    About the Rolei2i Recruitment is seeking a skilled Sales Administrator to support our clients in the Stroud area.This is a dynamic role that requires the ability to plan, schedule, and raise orders efficiently.The successful candidate will have excellent communication skills and be able to work effectively in a busy customer-facing environment.Key...


  • Stroud, Gloucestershire, United Kingdom First Base Full time

    We are looking for an International Sales and Service Representative to join our team at First Base in Stroud.This is a full-time position paying 37.50 per hour.About the Role:You will be responsible for providing exceptional customer service and support to our international clients, ensuring their needs are met and exceeded.Key Responsibilities:Develop and...


  • Stroud, United Kingdom Expert Employment Full time

    Reference: 1411 **Job Type**: Permanent Industry: Engineering **Location**: Stroud The Customer Service Representative is responsible for processing customer orders, handling, shipment scheduling, performing necessary functions to meet customer requirements on a timely basis and maintaining updated information for...


  • Stroud, Gloucestershire, United Kingdom i2i Recruitment Full time

    Job Overview:i2i Recruitment has a new vacancy for a Sales Administrator to join the team ASAP.About the Job:Manage customer relationships and provide excellent service.Handle customer inquiries and resolve issues.Process orders and invoices using an MRP system.Key Responsibilities:Work effectively as part of a team.Meet deadlines and handle multiple tasks...

  • Sales Representative

    3 months ago


    Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Sales Representative to deliver exceptional customer service and support the store's day-to-day operations in Stroud, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...


  • Stroud, Gloucestershire, United Kingdom Royal Mail Group Full time

    The Royal Mail Group is seeking a highly motivated and reliable Royal Mail Group Delivery Representative to join our team. As a delivery representative, you will be responsible for delivering mail and parcels to customers across the UK.The ideal candidate will have a strong sense of community and pride in their work, with excellent communication skills and a...

  • Customer Advisor

    7 months ago


    Stroud, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Decor Department** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.31 per hour** **B&Q Stroud** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Advisor

    7 months ago


    Stroud, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.31 per hour** **B&Q Stroud** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...