Admin Assistant
20 hours ago
Are you fascinated in physiotherapy and want to see first-hand how it affects quality of life? We have a client who wants to hear from you
**The Company**:
Our client is a physiotherapy and sports injury clinic chain, comprised of a dedicated team of physiotherapists and massage therapists. They specialise in reducing pain, preventing injury, increasing movement and overall enhancing quality of life. The chainhas been treating patients since 2006, and now works with major health insurance companies.
They offer a range of treatments and sessions, including Pilates, acupuncture, massage therapy, mobilisation, rehabilitation exercises and many more, to treat a variety of conditions such as muscle, nerve and spine injuries.
**The Role**:
As a full time (30 - 40 hours p/w) Admin Assistant (£12 p/h), you will be responsible for day-to-day running of the Practice front of house and assist the Practice Manager. This role is a 6 month internship, based in **Wandsworth.**
Your responsibilities will include:
- **Finance Admin**:Inputting payments received from patients and insurance companies, solving billing and provider queries, banking cash and cheques, and cashing up the cash register, end-of-day cash up and reports where relevant
- **Chasing Debt**:You will be responsible for chasing debt, both insurance and patient responsible to ensure debt is kept at minimum
- **Front of House**:Maintaining the front of house, ensuring it is a pleasant, tidy and welcoming area for patients and staff, and delivering high-quality service to patients
- **Patient Queries**:Answering the phone, booking and cancelling appointments, and answering patient queries in relation to services offered
- **Staff Recruitment and Training**:Assisting the Practice Manager in staff recruitment and training of a similar role
- **Stock Organisation**:To be responsible for stock check and stock ordering across both sites
**About You**:
- You will follow directions whilst also effectively use your initiative in a busy clinic
- You have excellent organisation and time-management skills, able to prioritise tasks
- You have an eye for detail, ensuring nothing is overlooked in admin
- You are highly friendly and personable, able to deliver exceptional service to loyal patients, and be the face of the front of house clinic
- You have great communication skills, and can maintain a professional, friendly and calm demeanor when speaking to patients and insurance companies
**Benefits of the Company**:
- A 5-Star Rated Clinic, with an excellent team of trustworthy clinicians
- A young and dynamic team, who enjoy an active lifestyle
- Gain valuable experience working in a professional administrative role
- A clinic in a desirable area of London
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