Restaurant Receptionist

3 weeks ago

Birmingham, United Kingdom Adam's Restaurant Full time

**About us**

Adam's is a Michelin starred restaurant based in the city centre of Birmingham. We are extremely customer focussed and have attention to detail at the forefront of our business.

Adams Restaurant, an award-winning establishment renowned for its exceptional culinary experiences, is seeking a dedicated and talented individual to join our team as a Full-Time Receptionist. This dynamic role involves reception duties, events management, administrative tasks, and hosting responsibilities. If you have a passion for hospitality, excellent organizational skills, and a warm and welcoming demeanour, we invite you to apply.

**Responsibilities**:

- Greeting and welcoming guests with a friendly and professional demeanour
- Managing reservations, ensuring accurate record-keeping, and optimizing table allocation
- Assisting in event management, including coordination, planning, and execution
- Providing administrative support, such as data entry, filing, and document management
- Coordinating with various departments to ensure smooth operations and exceptional service
- Assisting with hosting duties, including seating guests
- Upholding Adams Restaurant's high standards of hospitality and customer service
- Collaborating with the team to continuously improve guest experiences and operational efficiency

**Requirements**:

- Previous experience in a receptionist or hospitality role is preferred but not essential
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in using reservation systems and standard office software
- Ability to thrive in a fast-paced, high-pressure environment
- Attention to detail and a proactive approach to problem-solving
- Flexibility to work Tuesday through Saturday, including evenings and weekends. You will be required to work between 1030am and 830pm.
- A passion for delivering exceptional customer service and creating memorable experiences

Why Join Adams Restaurant:

- Opportunity to work in a renowned and Michelin-starred restaurant
- Collaborative and supportive work environment
- Exposure to the culinary world and a chance to learn from industry professionals
- Competitive compensation and benefits package
- Ongoing training and development opportunities
- Potential for career growth within the organization

How to Apply: If you are enthusiastic about the hospitality industry and possess the skills and qualities outlined above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and why you are interested in joining Adams Restaurant.

**Job Types**: Permanent, Full-time

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Weekend availability

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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