Receptionist & Shop Assistant

4 weeks ago


Lancaster, United Kingdom Wyreside Lakes Full time

**JOB DESCRIPTION**

**Position Summary**:
To work as part of a small multi skilled team within the Wyreside Estate. To assist in areas of work outlined in your contract and job offer letter and to maintain at all times good working practices in accordance with the terms and conditions of your employment as stated in your contract and the company handbook. Also to comply with the legal requirements of any business practice operating within the UK.

**Essential Job Functions and Responsibilities**:
Greeting and booking in Customers -going through all the terms and conditions and rules and regulations pertaining to their stay at Wyreside Lakes.
Making and answering telephone calls and taking / relaying messages when necessary.

Updating the website and social media accounts.

Utilising the online booking system and PDQ machines.

General domestic duties and maintenance (including shop deliveries and sales) and working in all areas the reception and main building, in accordance with company and COSHH working practices.

**Primary Objectives**:
To assist with the promotion of the campsite and fishery and comply with health and safety laws and local government governance. To be an ambassador of the company and be helpful and polite at all times to members of the team and the general public.

**Job Requirements & Physical Demands**:
Although full training will be given, this position is particularly mentally challenging and always requires a full level of concentration. Your demeaner must be polite, helpful, informative, and welcoming. With regards to the seasonality and weather-related nature of the business and to fill your contracted hours we may ask you to change your rota and / or work in other departments of the business.
A driving license / vehicle is required due to the location of the business.

Good vision and good health are required and with extended computer use we recommend that you have your eyesight checked regularly.

**Education and Experience**:
No official qualifications are necessary for this role however the employee must be able to show good common sense and complete understanding of the importance of their responsibilities with regards to good health and safety practices.

**Limitations and Disclaimer**:
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive or exhaustive listing of activities, duties or responsibilities required of an employee. An employee may be asked to perform other duties as required.

COVID-19 precaution(s):

- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitisation, disinfection or cleaning procedures in place

Work Remotely
- No

**Job Type**: Fixed term contract
Contract length: 7 months

**Salary**: From £10.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee mentoring programme
- On-site parking

Schedule:

- 8 hour shift
- Overtime
- Weekend availability

COVID-19 considerations:
If you are successfully invited to an interview please remember to wear a mask and keep 2 metres distance. If you are unwell please re-schedule the interview.

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Computer literacy: 2 years (required)

Licence/Certification:

- Drivers license (required)

Work Location: One location

Application deadline: 23/04/2023
Reference ID: Recept01
Expected start date: 03/04/2023


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