Control Room Operator

7 months ago

Rugby, United Kingdom Colas Full time

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail. We deliver on the challenges set by a rapidly changing railway environment - constantly seeking to adapt our behaviour and culture to not only meet and exceed the expectations of our customers and stakeholders, but to also continuously develop and support our people.

**About the Role**:
As a Control Room Operator, working in Rail Services you will be part of a medium sized team who play an essential role in the 24/7 real-time operation of our on-track plant fleet, whilst gaining additional knowledge and experience of the technical and commercial activities which underpin our operations.

**About You**:
We value the behaviours, attitudes and skills which will help you to develop and excel in this exciting, challenging role. We are looking for someone who:

- Has experience and confidence in using computer systems to undertake processes, record and manage safety critical data.
- Is dynamic, driven, and professional and can perform duties safely on their own, using processes and procedures and without direct supervision.
- Is naturally inquisitive, with the ability to interpret a range of operational data and draw conclusions on the action to be taken in a safety critical environment.
- Has a positive, attitude and thrives in a busy and pressurised environment.
- Is a confident communicator both verbal and written, with excellent spelling and grammatical skills.
- Understands the UK Rail Infrastructure and has good geographical knowledge.
- Has previous experience working within a Control environment or Emergency Control Centre (Desirable)

**What you'll do**:
As part of a medium sized shift-based team, some of your day-to-day activities will include:

- Monitoring and controlling the safe efficient and reliable operation of our on-track plant fleet 24/7.
- Managing the reporting, recording and escalation of any real time issues including incidents, accidents and environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures.
- Communicating and co-ordinating with our on-site colleagues, escalating issues as necessary to on-call managers and our maintenance department on all issues affecting operational shift performance.
- Ensuring all activities are undertaken in accordance with policies, procedures, and safety rules.
- Working closely with our customers, stakeholders and service providers who support our activities.
- Producing and distributing accurate, brief, concise operational updates and communicating clear handovers.
- Attending all required training for the role and continuing training throughout your employment.

**What's in it for you ?**:

- A competitive salary of £36,720.00 - £47,412.00 dependent on capability (following training & authorisation)
- 272hrs annual leave (Equivalent to 34 days inclusive of public holidays)
- Industry leading Life Assurance
- Healthcare cash plan to support health, fitness, and wellbeing.
- Employee Assistance Programme
- Pension Scheme
- Eye Care Vouchers
- Long Service Award
- Season Ticket Loan
- Occupational Health Service

**More Information**:
Colas Rail in the United Kingdom hold three core values: Care, Share and Dare. We take care of our employees, always ensuring safety is a top priority and we nurture our collective wellbeing. We share a passion for what we do, celebrate our achievements and value high standards like nowhere else. We dare to take on new challenges; we are one of the international leaders in our industry. We continually innovate and expand in new markets.

We value and encourage diversity in our workforce, regardless of background, disability, age, religion, or gender. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination. We will create a workforce that is reflective of the communities we work and live in. We are committed to the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme.

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