Junior Receptionist

3 weeks ago

London, United Kingdom Office Angels Full time

Are you looking to kickstart your career within a fun and social office environment?

We are currently working with a friendly and creative co-working establishment, who are looking for a dedicated Receptionist

If you have experience within customer service and are keen learn new skills, this could be the perfect role for you.

**About the job role;**

**JOB TITLE**:Receptionist**
JOB TYPE**:Permanent**
HOURS**:08:30am - 17:30pm**
SALARY**:£22,000 - £25,000**
LOCATION**:Central London**
CULTURE**: Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun

**BENEFITS**:Generous holiday allowance 20 days plus extra days added for long service, fun and social team, development and training, office parties & many more

**Duties**:

- Provide excellent customer service and ensure clients feel happy and supported during their working day
- Greet tenants daily upon arrival and leave positive and warm impressions for anyone entering the building
- Welcome all visitors and direct them to the appropriate person and floor
- Ensure reception area is tidy, presentable and organised at all times
- Receive, sort and distribute daily post and deliveries
- Create close and trusting working relationships with each new client
- Answer phone calls for the business and transfer where applicable or take messages accordingly
- Programme fobs/access cards when requested
- Ensuring a 5* service to all tenants by responding to daily office & building queries and ensuring any maintenance requests are delivered to the facilities team in a speedy manner and continual updates are communicated back to the tenant
- Carrying out daily building walks and filling out the checklist accordingly.
- Actioning any maintenance or facility issues immediately by informing Facilities Manager and updating maintenance list
- Ensuring all building documentation, including client directories and building handbooks, are regularly updated, correct and accessible via Dropbox.
- Updating the CRM system, Operate, to log all client daily requests that incur additional costs they have agreed & recharging accordingly
- Ensure security system, Net2, is up-to-date and creating reports when requested
- Documentate client move ins by creating an office inventory for each company and having the client sign it off as soon as possible
- Supporting new and current tenants from start to finish during the move in and out process by following the checklists
- Assisting the team with any ad hoc administration task

**Experience, knowledge and skills required;**
- Experience in a customer service environment
- Excellent Microsoft Office skills
- Excellent communication skills, written and spoken
- Ability to prioritise tasks in a busy work environment
- Proven ability to take initiative
- Able to work independently

**About you**
- Strong desire to learn new skills
- Upbeat and positive
- Proactive and self-starter
- Attention to detail skills
- Team player
- Ability to manage busy workload

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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