Charity Administrator, Volunteer

2 weeks ago

Spalding, United Kingdom Haemochromatosis UK Full time

Haemochromatosis UK, a multi award-winning medical charity which works to support people affected by genetic haemochromatosis, is seeking a charity administrator / volunteer & events coordinator to be based in our busy Pinchbeck office. We have recently secured Investing in Volunteers accreditation and are continuing to develop and expand our volunteering offerings.

This role reports to the Membership Administrator & CEO and involves close collaboration with the charity’s small staff team and over 140 UK-based volunteers. It would suit someone with prior experience working with people in a community, education or charity setting.

**Key responsibilities**

**Administration & Events Coordination (60%)**
- Coordinating the delivery of our membership offer including preparing and despatching membership packs to new members
- Sending out booklets, leaflets and information to our members, donors, hospitals, GP surgeries and partners
- Planning and overseeing the successful delivery our external clinician and public awareness events in collaboration with event partners
- Providing administrative support for our conferences and events (8-10 per year, weekdays & occasional weekends)
- Processing orders from our online shop promptly and accurately
- Uploading donation and membership payments
- Recording daily activities such as new memberships, awareness packs issued and mailings
- Telephone answering during office hours
- Handling our incoming and outgoing post
- Supporting remote colleagues with administrative tasks such as bookings and mailings

**Volunteer Coordination (40%)**
- Welcoming and onboarding volunteers to a range of roles, including initial training coordination and DBS verification (as appropriate)
- Acting as point person for all the charity’s volunteers, ensuring volunteering rotas are complete and operational at all times
- Overseeing the implementation of the charity’s Investing in Volunteers accredited volunteering policies and procedures
- Leading and/or participating in online volunteer onboarding and training sessions

**Requirements/qualifications**

Essential
- Computer literate and confident using all MS Office software including Microsoft Word, Excel, Powerpoint.
- Attention to detail with a drive to achieve and maintain high standards.
- Experience in managing volunteers and organising events.
- Strong organisational and time-management abilities, adept at prioritisation and multitasking.
- A proactive attitude with good initiative and a focus on impactful outcomes.
- Proficient in written and verbal communication, including by phone and video-conference (Zoom).
- Drive, determination, and self-motivation, with a positive attitude towards work.
- Excellent interpersonal skills, comfortable in team settings and independent working.
- This role requires some additional out-of-office hours work during evenings and weekends (8-10 days per year in total). UK-wide travel is required from time-to-time, expensed in line with the charity’s expenses policy.
- Car driver with full, clean license.

Desirable
- An understanding of, and commitment to, Haemochromatosis UK’s objectives.
- Prior experience of Investing in Volunteers accreditation is helpful, but not essential.
- Experience of working in the voluntary or healthcare sectors.
- Prior experience of working with website CMS helpful.

**Working at Haemochromatosis UK**

We’re a small, tight-knit team, with a friendly atmosphere and a shared commitment to supporting our community of people affected by genetic haemochromatosis across the UK. We take responsibility for our own work whilst collaborating effectively with colleagues to deliver change and impact for the people we support. We are agile and innovative and punch well above our weight.

The charity provides free parking, stakeholder pension and private healthcare (after a qualifying period) alongside flexible working opportunities.

This role is based in the charity’s Pinchbeck office on weekdays between 9am-3pm. Alternative working patterns may be possible between 12 and 30 hours per week. This role is not suitable for remote working.

Start date : between mid April and mid May.

Closing date : Noon on Friday 22nd March 2024

**Job Type**: Part-time

Expected hours: 12 - 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Are you able to attend charity events for 8-10 days per year, across the UK?

Work Location: In person

Application deadline: 22/03/2024
Reference ID: ADMIN24
Expected start date: 22/04/2024

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