Neighbourhood Officer

1 month ago

Wembley, United Kingdom Adecco UK Full time

A fantastic opportunity has emerged for a specialist Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post. The salary is £35,424 per annum.

The post holder will be hybrid working (our client's office is in London, Zone 1) and expected to own a patch of approximately 800-1000 units around the North-West London area which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively.
- Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively.
- Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution.
- Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live.
- Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money.
- ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas.
- Ensuring agents comply with contractual obligations and monitor the quality of work.
- Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people.
- Monitoring the financial costs of managing properties and scrutinise service charges (desirable).

Please note, being a car driver and owner is essential due to the large geographical area that needs to be covered on this patch.

To speak to a recruitment expert please contact Robin Turner

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