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Customer Care Representative
2 weeks ago
The Customer Care Representative will play a key role completing administrative tasks which provide an important link between the team and customers, as well as internal departments, to ensure the Company delivers an excellent customer experience and achievesobjectives.
**Client Details**
Based in Wythenshawe, Manchester. This client is now a world leading logistics distribution and supply chain company.
**Description**
**The responsibilities of the Customer Care Representative will include but not limited to**:
- Work collaboratively across the business to ensure that customer expectations and requirements are clearly understood, communicated and responded to in a timely manner.
- Ensure that company standards for Customer Relationship Management and Customer Service are maintained in all customer interactions
- Complete day to day administrative tasks
**Profile**
- Has experience working with FMCG or Consumer goods - understands principles of working with a large volume of orders and deliveries
- Effective in Microsoft Word, Excel and PowerPoint
- SAP experience is desired, but not essential
- Excellent written, verbal and listening skills
**Job Offer**
**What the client is offering**:
- Competitive salary
- Flexible working (3 days at home, 2 days in office)
- Early finishes on Friday
- On-site-gym
- Free on-site-parking
- Temp to perm opportunity
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