Customer Service Advisor

7 months ago


Rochdale, United Kingdom Tetrosyl Limited Full time

You must be a good communicator with strong attention to detail and a confident telephone manner, have order processing experience with a high level of customer service, good attention to detail, used to working at pace in a very busy office environment and can work as part of a lively team as well as using your own initiative. You will be able to multi-task, prioritise, manage your time effectively and work well under pressure.

**Duties**
- Process high volumes of customer orders.
- Sending order confirmations to all customers.
- Dealing with orders of standard products and non-standard.
- Dealing with internal departments such a goods in/out & returns

You will work Monday to Friday, working hours can be agreed with a degree of flexibility.

**Benefits**
- 33 days holiday a year
- Free town centre parking
- Discretionary paid sickness, family leave and appointments after probationary period. *
- Simply Health available
- Branded casual clothing provided free of charge.
- Opportunities from formal qualifications and progression within the Company

*if standards of attendance are reached

This is classed as a Tier 1 position.

This is fully office based and not a hybrid postion

**Job Types**: Full-time, Permanent

Pay: £20,820.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- administration: 1 year (required)
- Customer Service: 1 year (required)
- Call Centre: 1 year (preferred)

Work Location: In person



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