Meetings and Events Delegate Co-ordinator

3 months ago

Manchester, United Kingdom WRG Full time

**Brand**: WRG

**Location UK**: London or Manchester

**Reporting to** : Logistics Director

**Direct report(s)**: None

**A bit about the role**

**What will you be doing**
- Participate in venue search, evaluate venues and proposals with the support of the Project Manager
- Complete proposals and budgets for client submission
- Efficiently and successfully organise and co-ordinate the logistics and administration of all registration, travel and accommodation requirements
- Respond to internal and external enquiries in a timely manner
- Produce, review, monitor and action all event related documentation, ensuring that appropriate records are maintained and filed correctly
- Continuously provide high quality on-site support
- Attendance and contribution at team meetings
- To work with appropriate support departments to ensure the effective delivery of client KPIs
- Achieve all client and / or company driven service level agreements (SLAs) for all events
- Assist new starters when required
- To achieve quality and accuracy of output in line with company processes and client expectations
- To organize, plan and prioritize own workload to meet objectives and deadlines
- Accurate written and verbal communications
- Display an understanding of compliance, including ABPI and Pharma Guidelines
- Comply with all company and client policies and procedures, including those relating to Health & Safety
- Comply with all client and company privacy and security protocols
- Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for clients
- Be a professional and friendly ambassador for the agency

**What do you need to have**
- Accurate written and verbal communication skills
- Exceptional client liaison skills
- Team motivator and friendly and professional team member
- Afocus on accuracy, consistency and dedicated to customer service
- Intermediate level Excel, Word and PowerPoint skills
- Ability to work within a team as well as independently
- Experienced in the use of registration systems [CVENT preferred]
- Delegate management experience
- With enthusiasm in abundance, you will be highly motivated, proactive, organized and methodical and have a keen eye for detail
- The flexibility to travel overseas and work from other agency locations in the UK

**A bit about us.**

WRG is an award-winning global agency that creates live, hybrid, environments and virtual experiences that inspire lasting change. Annually 1,400 experiences are delivered around the world every year.

Inizio Engage XD (formerly known as The Creative Engagement Group) is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content. Our family of brands is made up of: Ashfield Event Experiences; Axiom; Cormis; Forty1; LogicEarth and WRG.

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Inizio Engage is an equal opportunity employer - committed to encouraging Diversity, Equity and Inclusion among our people and eliminating unlawful discrimination. As an agency, we want to be truly representative of all sections of society and for all our people to feel respected and able to give their best. Our aim is to create a culture where equality, fairness and respect for all our people happens autonomously.

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