Resourcing Administrator

3 weeks ago

Edinburgh, United Kingdom SmartPA Full time

**Resourcing Administrator with SmartPA**

EA / PA role with SmartPA, based in Edinburgh.

Tired of your mundane and repetitive day job? Come and join our ever-growing team at Smart PA where you will be working with our Client Success team to resource match clients to fulfil their business support needs.

With supporting such variety of businesses, Smart PA require a wide range of skills and experience within our Centre of Excellence.

If you are a quick learner, we want to hear from you We don’t expect you to know the ins and outs, but we’re here to support you along the way. All you need to bring is your personality, positivity, and passion for driving clients’ business forward to achieve their ambitious goals.

Smart PA are leading the way towards a new working world, providing invaluable virtual support to all areas of business. Founded in 2008, we are ahead of the curve, expanding globally with recently opened offices in Malaysia and South Africa. As a result, Smart PA are building a team of passionate and business-minded individuals who thrive in a fast paced, dynamic and (most importantly) fun environment.

Our people and culture drive our success. At Smart PA we are committed to fast growth, passionate about people, and absolutely embracing of challenge and change. Hard work is celebrated (often with a glass of bubbly on a Friday), so come join us at our Edinburgh HQ team to see what it’s all about.

Tired of your mundane and repetitive day job? Come and join our ever-growing team at SmartPA.

**Responsibilities**:

- You will be working within our Client Success Team, so the ability to build strong relationships is an absolute must.
- You will be responding to reactive requests, ensuring client requirements are understood and met.
- Tracking team capacity and skill levels, collaborating with people leads to ensure successful client and support matches are made.
- You will be a Smart PA ambassador, delivering our purpose and promoting Smart PA culture and values within your team and to clients. You will demonstrate the ability to proactively managing multiple priorities and deadlines.

**Skills**:

- Time management and organisational skills are crucial within this role. As you will be working with multiple departments, you will need to be a pro at juggling priorities whilst paying close attention to detail.
- Strong communication skills both verbal and written English is essential. Provide timely responses and communication responding to queries and requests as appropriate and using discretion to resolve issues.
- Excellent stakeholder management.
- Great social skills are a must - both internally and with external stakeholders.
- You will have an enthusiastic ‘can do’ attitude, no job is too large or too small.
- You will enjoy a fast-paced environment and work well under pressure and be an efficient multi-tasker.
- You will be tech-savvy and a quick learner who is confident working across multiple tools and platforms.
- SmartPA is always open to improvements, and our people know best. So, we appreciate people who are willing to contribute suggestions for business improvements.
- Ability to gather, analyse, collate, and present information as required.

**Experience**
- At least 1-year previous experience in a PA / EA or Business Support role.
- Experience with MS Office (Particularly Outlook, Word and Excel) is essential.
- Experience in account management or client-facing role is essential.
- Experience in project delivery and completing tasks to tight deadlines is essential.
- Experience in using software such as CRM systems / booking system is strongly desired.
- Experience in document formatting is desired.
- Experience in data handling and data entry is desired.
- Experience in office management is desired.

We are recruiting for numerous roles of varying levels. Bring what you’ve got to the table, don’t hold back No two days are the same at SmartPA, and you will certainly not be bored. So come join our ever growing and exciting team

Work remotely
- Yes (UK only)

**Salary**: (leave blank)

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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