Parts Advisor

2 weeks ago

Ilkeston, United Kingdom T.I.M Commercials Ltd Full time

**TIM COMMERCIALS - ISUZU MAIN DEALER **are looking for an enthusiastic, friendly, reliable Parts Advisor, to work at our Furnace Road Depot in Ilkeston, Derbys. Dealing with internal and external customer enquiries for Isuzu Trucks, Pick-ups and Subaru Cars.

**Key Accountabilities**: company health and safety policy is upheld without exception, compliance with statutory legal obligations for vehicle road safety, dealer standards and internal procedures, with Health and Safety and COSHH regulations, wearing appropriate PPE.

**Key Result Areas**:

- Ensure parts are supplied right first time every time. All front counter, back counter and telephone enquiries are always dealt with promptly and professionally. Have a good understanding of linking parts together for upsell helping to meet challenging parts targets. Have excellent customer service skills along with understanding the value of effective parts stocking levels

**Main Duties/ Responsibilities**: Stock Control, ordering Stock, goods in receiving and placing in the correct bin locations, identify correct parts for vehicle make & model using computer programs, produce customer invoices and take payments, produce quotes and estimates to customers, on occasions deliver parts to customers and maintain cleanliness and legality of the delivery van, attend training courses as requested both in house and by external training providers.

**Technical Skills/ Qualifications / Experience Required**: Previous experience in a vehicle parts environment desirable, familiar or have been exposed to health & safety requirements, FLT C/B experience or licence is an advantage, but training/qualification can be provided, Driving licence

Hours of work are 40 hrs a week, working on a garage rota of 6.am to 2.30pm or 1.30pm to 10pm Monday to Friday and every alternate Saturday 8.30am to 12 noon.

**Job Types**: Full-time, Permanent

**Salary**: £24,250.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- parts advice: 1 year (preferred)

Licence/Certification:

- driving license (preferred)

Work Location: In person

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