Sc Cleared Service Designer

7 months ago


Bristol, United Kingdom i3Works Ltd Full time

SC Cleared Service Designer

£50,000-£70,000 per year base salary

Hybrid working

Depending on experience. This is a key position within our business; we are looking for the right individual to help build our Digital discovery capability and offering across our i3Works business.

**Overview**
Due to growing demand from our large public and private sector clients, we are hiring for a Service Designer at Senior Consultant level who can bring experience, knowledge, and leadership on user-centred design to client teams starting on digital and technology transformation projects.

**Our Vision**
i3Works has a vision to be a dynamic P3M and Digital consultancy that our colleagues love working for, and our clients love working with. Our company has grown rapidly as a business, with new service lines evolving and teams that bring fresh skills, mindsets and perspectives. In order to be a trusted leader in the public and private sectors, loved by all colleagues and clients alike, we unite and celebrate are company-wide values, principles and culture here for you to explore.

**We Invest in Our People**
Our expert and innovative directors are highly-regarded management consultants in their own right. They provide the strategic guidance for our company, drive us forward, and set the standards to which the rest of the team aspire. All are equally at ease with providing inspirational leadership for multi-billion-pound national programmes as they are having a cuppa and a welcoming chat with our newest employees. They bring the open, approachable, and honest culture to i3Works that has arguably become our greatest strength.

**Role Summary**
As a Senior Service Designer, you will be responsible for end-to-end journey of a service. You will play a hands-on role in the delivery of project activities and deliverables, e.g., workshops, presentations and feedback sessions, and your outputs will also include high quality work for your given practice with mínimal guidance and oversight.

You will work in multidisciplinary Agile teams, alongside user researchers, developers, business analysts, and others. You will help to deliver excellent, user-centred public and behind-the-scenes services. In this role, your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by our clients. You will be an experienced designer who works with mínimal support and can influence and mentor others.
- Deliver high-quality design assets that articulate customer insights, journeys and experiences.
- Lead project teams to analyse all aspects of a service and enable the team to build empathy with service users.
- Identify and promote opportunities for process improvements, experiment with ideas and review outcomes to deliver the best possible solutions.
- Identify the most appropriate design methods depending on the phase of the service lifecycle, such as service mapping, service blueprinting or classification of a service taxonomy.
- Work within multi-disciplinary teams to design, prototype and build multi-channel services.
- Ensure services have a full end-to-end support in place and relevant KPIs and SLAs in place before going live, prioritising IT Service Operations Design activities and resolving conflicts based on organisational priorities.
- Use data, design thinking and Agile ways of working to solve problems, test ideas quickly, iterate what you do and embed a learning culture.
- Work with developers to ensure consistent, high-quality design standards are adopted throughout the service.
- Facilitate workshops and design sprints to rapidly design, test, and iterate prototypes.
- Oversee design iterations from low-fidelity sketches, through wireframes to high fidelity visual designs.
- Lead the analysis and synthesis of data and research to create user journeys, diagrams and service flows.
- Use research insights to identify meaningful service solutions for clients.
- Excellent analytical and problem-solving skills, including data and thematic analysis.

**Core Skills**:

- Evidence
- and context-based design - You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches.
- Facilitation - Confident using facilitation and co-design approaches and service design methodologies to bring users, stakeholders, and individuals together to frame problems, agree on shared purpose and shape a design process to deliver desired service outcomes.
- Agile working - Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach. Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.
- User focus - Able to assist team to decide which tools or methods to use. You are experienced in meeting the needs of users across a variety of chann


  • Java Engineer

    1 month ago


    Bristol, United Kingdom Security Cleared Jobs Full time

    Java Engineer - SC Cleared - Bristol Urgently seeking a Java Engineer for a Defence client based in Bristol.Candidates are required to have an active SC Clearance.Length : 12 months with possible extension IR35 Status: Inside Responsibilities: This is a very hands-on role and requires the continued design and development of new and evolving software tools...


  • Bristol, United Kingdom Security Cleared Jobs Full time

    Project Manager/ Project Delivery (SC Cleared) We are currently working with a leading defence organisation for a Project Management professional to join them on an exciting cyber security project.Within this role, you will be ensuring that mandated processes and policies are being followed to ensure the secure operation of all the overall programme Rate -...


  • Bristol, United Kingdom Security Cleared Jobs Full time

    An SC cleared Oracle Cloud Project Developer is required for an initial 6 month contract to support configuration and business change.This role is mainly remote with 1 day per month on site in Bristol and is Inside IR35 so will require working via an FCSA accredited umbrella company.Essential skills and experience: *Proven Oracle Cloud Project hands on...

  • Project Controller

    3 days ago


    Bristol, United Kingdom CBSbutler Full time

    Job ref: 1174039/001_1646156553 - Location: Bristol, England - Sector: ICT - Job type: Contract - Salary: £249 - £250 per day - Contact: Jamie Kenward - Published: about 5 hours ago - Duration: 6 Months - Start date: ASAP - Consultant: Jamie Kenward **Project Controller - SC Cleared** *** **Target Rate**: £250 a day **IR35 Determination**:Inside...


  • Bristol, United Kingdom Experis LTD Full time

    Role**:Principal.NET Developer - SC Cleared** Rate: £600 - £700pd (DOE) Location: Remote Duration: 6 months initial 2/3 years worth of projects Start date: ASAP - 1 month IR35: Inside IR35 Client: Government **Principal.NET Developer - SC Cleared - 6 Months - Inside IR35** **What To Expect** - Coding in C#.Net to create fixes and new features -...


  • Bristol, United Kingdom Lorien Full time

    Job Description SC Cleared C++ Engineer Bristol Inside IR35 6 month Contract My client, are looking to recruit an experienced Software Engineers based in Filton, Bristol.The ideal candidate must be highly proficient in C++ and CI/CD DevOps toolsets (Jenkins/Jira).Responsibilities: In conjunction with the rest of the project team, participate in the design,...


  • Bristol, United Kingdom Data Careers Ltd Full time

    Data Management Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Management Consultant to join their team on a 6-month contract. As a key member of their team, you will play a vital role in ensuring the effective management and governance of their critical data assets. Key...


  • Bristol, United Kingdom CV-Library Full time

    Data Quality Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Quality Consultant to join their team on a 6-month contract. As a key member of their team, you will play a vital role in ensuring the accuracy, completeness, and consistency of their critical data assets. Key...


  • Bristol, United Kingdom CV-Library Full time

    Data Management Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Management Consultant to join their team on a 6-month contract. As a key member of their team, you will play a vital role in ensuring the effective management and governance of their critical data assets. Key...


  • Bristol, United Kingdom Datacareers Full time

    Data Quality Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Quality Consultant to join their team on a 6-month contract.As a key member of their team, you will play a vital role in ensuring the accuracy, completeness, and consistency of their critical data assets.Key...


  • Bristol, United Kingdom Datacareers Full time

    Data Management Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Management Consultant to join their team on a 6-month contract.As a key member of their team, you will play a vital role in ensuring the effective management and governance of their critical data assets.Key...


  • Bristol, United Kingdom Data Careers Ltd Full time

    Data Quality Consultant (SC Cleared) About the Role: Our client, a leading organisation in the defence sector, is seeking a skilled Data Quality Consultant to join their team on a 6-month contract. As a key member of their team, you will play a vital role in ensuring the accuracy, completeness, and consistency of their critical data assets. Key...


  • Bristol, United Kingdom CPS Group Full time

    SC Cleared Scrum Master We at Fuse are seeking an experienced Scrum Master to join our clients growing practice on a contractor basis for an initial 6-month period with possible extension. The Scrum Master will be facilitating and supporting all scrum events such as Sprint Planning,Daily Scrum, Sprint Review, and Sprint Retrospective. You must have active SC...


  • Bristol, Bristol, United Kingdom Griffin Fire Full time

    Griffin Fire is seeking a skilled professional to fill the role of SC Clear Test Professional.This contract position comes with an estimated salary of £315 per day (inside IR35) and a duration of 3 months + likely extension till March'25.The ideal candidate will have a strong background in test management and assurance processes, as well as experience in...


  • Bristol, United Kingdom CPS Group Full time

    Principal Scrum Master - SC Cleared We at fuse are looking for a Principal Scrum Master to assist our client on a large scale project within the Defence sector. Strong leadership background is also required. Previous experience working within the Defence sector is ideal. Our Client operates ona hybrid working model so you would be expected to come into the...

  • DevOps Engineer

    2 weeks ago


    Bristol, Bristol, United Kingdom IO Associates Full time

    Job Title: DevOps Engineer - SC ClearedAbout the Role:iO Associates are partnered with a leading SME in the defence industry to find a skilled DevOps Engineer.Key Responsibilities:Deploy and manage infrastructure using Kubernetes, Terraform, and Ansible.Monitor systems using Prometheus or Grafana.Develop scripts using Python or other...

  • Senior Data Engineer

    4 weeks ago


    Bristol, United Kingdom Oliver Bernard Full time

    New SC Cleared Data Engineer Contract - Remote I have a brand new contract role working for a government organisation on an initial 6-month engagement on a remote basis.To be considered, you must have Active SC Clearance AWS, Python, Spark, SQL £450-£500 Inside IR35 6-months initial engagement Remote for UK based candidates


  • Bristol, United Kingdom Datacareers Full time

    SC Cleared Data Governance Consultant (Inside IR35)About the Role:We are seeking a highly skilled and experienced SC Cleared Data Governance Consultant to join our team on a 6-month contract.You will be working on critical projects within the defence sector, contributing to the development and implementation of robust data governance frameworks.Key...


  • Bristol, United Kingdom Click Digital Full time

    We are recruiting for an SC Cleared C++ Developer on contract to be based in Bristol to work for a leading Defence organisation Overview of department: The team develop solutions for the next generation of Air Defence Systems; developing evolving products whilst maintaining our enviable reputation for safety, performance and...

  • Solutions Architect

    2 months ago


    Bristol, United Kingdom CV-Library Full time

    Reed Technology are seeking a Solutions Architect with a passion for designing and implementing robust IT systems With at least 5 years of experience in Solutions Architecture, you will play a pivotal role in shaping the architecture of new business streams and IT projects, ensuring alignment with our strategic objectives within the highly regulated defence...