Customer Service Yard Advisor

3 weeks ago


Galashiels, United Kingdom Jewson Builders Merchants Full time

Are you based in the **GALASHIELS** area?

Do you have a passion for working with people?

Do you have Customer Service and/or Warehousing or Yard experience?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative, who is as passionate about great service as we are.

**Hours - Monday to Friday 7:30am-5pm, every 2nd Saturday 8am-12noon**

**Jewson Unit 1, Galabank Business Park, Galashiels, TD1 1PW**

**Key Responsibilities**
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

**What’s in it for you?**
- Competitive Basic Salary
- Retirement Savings Plan (Pension) - with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme - launching soon

**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Strong organisational skills, with the ability to prioritise work accordingly
- Strong communication skills
- Confident working both indoors and outdoors
- A health and safety focus
- Comfortable in a role involving extensive manual handling of bulky items

**About us**

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):
**Experience**:

- customer service: 1 year (required)
- Yard or Warehouse: 1 year (required)

Work Location: In person

Reference ID: JR21484



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