Accounts Receivable Operational Lead
7 months ago
Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We deliver Shared Service activities across a wide range of disciplines including Customer Services, Consumer Care, Finance, Payroll, HR and IS.
**Overview of role**:
**Location: Liverpool**
This new role in our Accounts Receivable team is a key role to support the AR Manager and the wider team. The main duties will be delivering an effective Receivables service by supporting and leading the Accounts Receivable Team members in collection of invoices and in line with the Group Accounts Receivable Policy for all relevant businesses within the group.
**Key Accountabilities**:
- Jointly responsible for the operational management of a team of 12 AR Advisors to include day to day workload management and prioritisation; attendance management; weekly account reviews; compiling weekly and periodic reports and KPIs; providing regular updates to the AR Manager and highlighting potential issues/risks when identified.
- Focal point for team member escalated issues, including resolving customer account queries promptly (e.g., customer delivery/pricing/audit issues).
- Ensure the team deliver timely collection of all customer invoices/credit notes/ debit notes and reconcile customer accounts and resolve differences.
- Management of overdue invoices with regular ledger reviews.
- Account for the correct process of all accounts and processes within department.
- Oversee Customer master account control by liaising with Master Data.
- Full reporting and analysis responsibility for the Accounts Receivable Credit Application area.
- Manage Credit Application in line with policy.
**The Right Person**:
- Experience leading people within a large Accounts Receivable team.
- Knowledge and experience using an ERP System, using SAP, (ideally Forul8, SAGE SAP/Oracle/Microsoft D365).
- Sound level of Excel skills.
- Full understanding of key AR processes.
- Exceptional communication skills.
**Benefits**
**Pension**: The ABF Pension scheme is a Defined Contribution arrangement (when you contribute, the Company contributes too) It offers a comprehensive package of retirement and life assurance benefits for members.
**Other Benefits**: BUPA, free on-site parking, on-site shop with heavily discounted food products from the ABF group range, cycle to work scheme. Benefits for you and your family through our ‘Extra Slice’ discount scheme, which provides great savings for more than 500 businesses including retail outlets, gym discounts and savings on your holidays.
**Rewards**:Reward & Recognition awards, Annual Salary Review, Refer a Friend Bonuses, Long Service awards.
**Engagement**: Charity events, Diversity & Inclusion activities, Regular business updates.
**Employee Assistance Programme**: A free and confidential support service for employees covering a wide range of topics including financial guidance through to relationship and legal advice.
Our defining value is to ‘_Be the best we can be’; _the behaviors that we believe help us to do this and are key to our success are: _Aim high, I do what I say, Work Together_ and _Everybody Matters_.
**We are committed to equal treatment and opportunities for all our people, and believe in building a diverse and inclusive organisation that represents our communities and generates the best outcomes for consumers, customers and stakeholders.
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