Customer Delivery Driver

6 months ago

Greenford, United Kingdom Wincanton Full time

Customer Delivery Drivers - Waitrose Customer Fulfilment Centre (CFC)

We are now recruiting a high volume of Customer Delivery Drivers to support our Customer Fulfilment Centre for Waitrose, Greenford.

The site is 24 hours a day, 7 day a week warehouse and transport operation.

Available

Full Time: 37.5 hours - 5 days

&
Part Time: 24 hours - 3 days & 32 hours - 4 days (The minimum hours on part time are 24 hours)

Working Pattern: Mix days and Fixed hours (24/32/40 hours per week)

Shifts:_ **AM**_ shift starting time between 04:30am -7.30am
- **PM**_ shift starting time between 12:00pm-03:00pm

**Hourly rate**: £13.92 per hour

**You’ll need**

We would like to hear from you if you have previous experience in driving roles or/and have a customer service background.

We’re looking for people who:

- **Are over 18 years old**:

- Have had a **full manual UK driving license (for a minimum of 6 month) with no more than 6 penalty points**:

- Have a great knowledge of the **Highway code**:

- Previous driving experience
- Experience in customer services
- Enjoy helping others and working in a team
- Results orientated and can work to schedules
- Understands the basics and importance of Health and Safety procedures
- Able to lift and handle goods
- Have excellent communication skills
- Can take the initiative and use common sense
- Has a good degree of literacy and numeracy
- Can stay calm under pressure
- Are safe and courteous driver who can deliver our outstanding service right to our customers’ doors, then we want to hear from you
- 30 minutes unpaid Break

Within this role, you will:

- Be spending your day greeting our customers and delivering their shopping on-time with lots of Waitrose personality.
- Operate your vehicle in a safe, legal and economical manner always.
- Carry out daily vehicle checks accurately and follow correct defect procedures.
- From loading up, fuelling and checking the van for the next route, or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind
- To deal with any queries or complaints in a courteous and efficient manner
- Work towards deliveries in line with key performance indicators (KPI’s)

The role is hands on, will involve heavy lifting/ handling and full of variety. No two shifts are ever the same - customers look for help in all kinds of different ways.

**What do we offer?**

You'll get lots of other great benefits too:

- Access to onsite discounted Waitrose shop
- Modern fleet
- Pension scheme
- Share incentive plan
- Cycle to work
- 20 days annual leave plus 8 bank holiday
- Uniform provided
- Training and development from the best in the business to get you up to speed and feeling confident in the role
- **Training**_

So, if you think you have what it takes and want to be part of a supportive and friendly team, we can’t wait to hear from you

**Job Types**: Full-time, Part-time

Pay: £13.92 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: 9396

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