Waitrose Cfc Greenford Flexi Customer Delivery
6 months ago
Customer Delivery Drivers - Waitrose Customer Fulfilment Centre (CFC) - Part Time
Hours: 24/32 hours per week
Working Pattern: Mix days and Fixed hours (24/32 hours per week)
Shift**:_AM _**shift starting time between 04:30am -7.30am and **_PM _**shift starting time between 12:00pm-03:00pm
Hourly rate: £11.90per hour ( _moving to £12.17 after 6 months, with excellent performance you can earn a bonus _)
**About the role**
We are now recruiting a high volume of Customer Delivery Drivers to support our New Customer Fulfilment Centre for Waitrose, Greenford. The site is now open.
The site is 24 hours a day, 7 day a week warehouse and transport operation.
Within this role, you will:
- Be spending your day greeting our customers and delivering their shopping on-time with lots of Waitrose personality.
- Operate your vehicle in a safe, legal and economical manner always.
- Carry out daily vehicle checks accurately and follow correct defect procedures.
- From loading up, fuelling and checking the van for the next route, or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind
- To deal with any queries or complaints in a courteous and efficient manner
- Work towards deliveries in line with key performance indicators (KPI’s)
The role is hands on, will involve heavy lifting/ handling and full of variety. No two shifts are ever the same - customers look for help in all kinds of different ways.
**You’ll need**
While previous experience is a bonus (although not essential) for Customer Delivery Drivers, we’re more interested in your **_customer service background _**, enthusiasm, friendly personality, and that you care about making a difference for Waitrose’s customers and colleagues.
Additionally, we’re looking for people who:
- Are over 18 years old, have had a full UK driving license (manual) with no more than 6 penalty points
- Enjoy helping others and working in a team
- Results orientated and can work to schedules
- Understands the basics and importance of Health and Safety procedures
- Able to lift and handle goods
- Have excellent communication skills
- Can take the initiative and use common sense
- Has a good degree of literacy and numeracy
- Can stay calm under pressure
- Are safe and courteous driver who can deliver our outstanding service right to our customers’ doors, then we want to hear from you
**What do we offer?**
We really value our people and offer a friendly, safety first working environment. Alongside a competitive **hourly rate of £11.90 **, **_(moving to £12.17 after 6 months, with excellent performance you can earn a bonus) _**you'll get lots of other great benefits too:
- Access to onsite discounted Waitrose shop
- 30 minutes Paid Break
- Modern fleet
- Pension scheme
- Share incentive plan
- Cycle to work
- 20 days annual leave plus 8 bank holiday
- Uniform provided
- Training and development from the best in the business to get you up to speed and feeling confident in the role
**_Training _**
So, if you think you have what it takes and want to be part of a supportive and friendly team, we can’t wait to hear from you
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