Employee Services Systems Support

7 months ago


Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

An exciting opportunity has arisen for an enthusiastic and motivated Employee Services Systems Support to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,000 employees.

The post holder will be responsible for implementing, interpreting and operating all Employee Services systems in a timely manner, and ensuring that these systems meet all legal requirements from Statutory Bodies to ensure compliance by the Trust.

We are looking for an organised and efficient person, who is able to work to strict deadlines. You will be dealing with a systems, and it is essential that you are able to organise and prioritise your workload to ensure all the work is completed in conjunction with the deadlines. You will be a self-motivated, pro-active individual with strong time management and organisational skills. You will have excellent verbal and written communication skills, including a pleasant telephone manner and be able to deal with difficult calls if necessary.

This is an excellent opportunity for a motivated Systems Support looking to progress their career in the NHS.

Responsible for managing and efficiently implementing systems and other projects across the whole of Employee Services Department using knowledge of Employee Services procedures and system functionality and thus operates with some degree of autonomy in the performance of duties.

Performs the role of Systems support and will enact changes to systems as required across the whole of Employee Services including the introduction of new systems which have an Employee Services impact.

Required to implement, interpret and operate all Employee Services systems in a timely manner as required by the Employee Services Team Leaders. To ensure that these systems meet all legal requirements from Statutory Bodies to ensure compliance by the Trust.

The Post Holder will train staff in the use of new systems and systems changes.

As part or the Payroll Team ensuring pay is made in line with both local and national policy and within the strict payroll processing deadlines that exist.

Dealing with any queries promptly and professionally.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Required to implement, interpret and operate all Employee Services systems in a timely manner as required by the Employee Services Team Leaders. To ensure that these systems meet all legal requirements from Statutory Bodies to ensure compliance by the Trust.

The Post Holder will train staff in the use of new systems and systems changes.

As part or the Payroll Team ensuring pay is made in line with both local and national policy and within the strict payroll processing deadlines that exist.

Dealing with any queries promptly and professionally.

Communication, implementation and effective management of projects and systems, including the training of staff and managers within the Trust.

Development and updating of procedures and processes for any changes to systems and for innovation within the department.

Ensuring efficiency, effectiveness and integrity of any Employee Services systems and processes.



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