New Patient Coordinator

6 months ago


Newbury, United Kingdom the Briars Dental Centre Full time

Are you a dynamic individual with excellent communication skills? Do you thrive in a role where you can make a significant impact on patient experiences? If so, we have an exciting opportunity for you to join our team as a Patient Care Coordinator.

The Briars Dental Centre, an established private dental practice, in the heart of Newbury is seeking an enthusiastic, positive and motivated professional individual to join our friendly and busy admin team.

**Key Responsibilities**:

- Providing information about our practice and services.
- Guiding patients through the registration process.
- Managing and documenting patient information accurately.
- Collaborating with internal teams to facilitate a smooth onboarding process.
- Maintaining a positive and empathetic approach to ensure patient satisfaction.
- Maintain a professional manner and appearance

**Requirements**:

- Excellent communication and interpersonal skills
- This includes the ability to effectively convey information, engage in active listening, and build strong working relationships with patients, colleagues, and other stakeholders. These skills are vital for ensuring high-quality patient care and smooth team collaboration
- Strong organisational and administrative abilities.
- high standards of customer service
- Be capable of using a computer system within the practice effectively
- Comfortable working independently in a remote/hybrid environment.
- Flexibility to work evenings to accommodate patient enquiries.
- Previous experience in a customer service or administrative role is an advantage.
- Experience working in a Dental Practice is desirable.

**Benefits**:

- Competitive salary
- Flexible working hours with the option to work from home.
- Opportunity for professional development and growth.
- Joining a supportive and collaborative team.

**Salary**: From £12.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Supplemental pay types:

- Performance bonus

**Experience**:

- Dental Receptionist: 1 year (preferred)

Work Location: Hybrid remote in Newbury

Reference ID: NPC 11.23


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