Medical Administrator/receptionist
6 months ago
A fantastic opportunity has arisen for a friendly and proactive individual to join OneWelbeck Surgery Centre in our admin team. This a dynamic role, where you will split your time between reception and our admin space.
**MAIN ROLE AND RESPONSIBILITIES**
- Front of House duties as required. Creating positive first and lasting impression by receiving visitors/patients at the front desk by greeting, welcoming, directing them appropriately.
- To help facilitate a smooth patient care journey through the centre efficiently and sensitively maintaining a patient centred approach at all times.
- Scanning, filing and chasing any outstanding paperwork.
- Printing Admission paper work prior to TCI ensuring all relevant paperwork is in order.
- To liaise with Clinician secretaries, obtaining patient bookings and uploading it with accuracy into electronic patient management system.
- Working collaboratively to ensure financial clearance is obtained in advance of admission dates.
- To learn and understand individual patient pathways throughout the building
- Maintain patient confidence by keeping information confidential in accordance with local policies on information governance and confidentiality of care records.
- Enhances centre and physician reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments and looking to exceed expectations at every point of patient contact.
- To help implement new ways of working to improve the private patient experience and efficiency of service.
- Updates job knowledge by participating in educational opportunities (e.g., reading professional publications).
**COMPETENCIES**
- First class customer service.
- Strong sense of teamwork and collaboration.
- Highly organized with efficient time management.
- Excellent oral and written communication skills.
- High attention to detail.
**REQUIREMENTS**
- Previous healthcare experience preferred.
**Job Types**: Full-time, Permanent
Pay: Up to £27,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- Medical Receptionist: 1 year (required)
Work Location: In person
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