Traffic Coordinator

2 weeks ago

Exeter, United Kingdom Organic Development Full time

**Overview**:
**Responsibilities**:
**Resource management**:

- Effectively allocate and manage resources to optimise workflow and productivity of the team.
- Conduct resource forecasting and capacity planning with the client services and delivery teams to ensure the agency is adequately staffed for upcoming projects.
- Identify and address potential resource constraints and bottlenecks.
- Work to “billable hour” targets when planning and booking resources across the agency.

**Traffic management**:

- Develop and maintain a streamlined traffic management process to facilitate the efficient flow of work through the agency.
- Assign and track tasks, ensuring that team members have clear expectations and deadlines.
- Implement and manage project management and resource tools and software to enhance workflow efficiency.
- Provide ongoing delivery management on client work streams such as SEO retainers, Paid Media retainers and Technical retainers.
- Collaborate with cross-functional teams, including SEO, Paid Media, Creative, Content, UX and technical teams, to ensure delivery objectives align with Client and Client Manager expectations.

**Requirements**:

- Proven experience (2+ years) in project or resource management within a digital marketing agency or related industry.
- Strong understanding of digital marketing concepts, including SEO, content marketing, social media, and web development.
- Excellent communication and interpersonal skills.
- Proficient in project management and resource allocation tools and software.
- Ability to multitask and prioritise in a fast-paced environment.
- Strong problem-solving and decision-making skills.

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