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Support Worker

7 months ago

Radstock, United Kingdom HCRG Care Group Full time

Job Introduction
Connections Day Services is looking for an enthusiastic and energetic person to become a full-time Support Worker and to join a dedicated and experienced staff team.

The duties of the Support Worker are to provide person-centred support, as described in the service user’s care plan, while the individual is at the day service. You will be responsible for facilitating groups and activities as well as working 1:1 with service users.

This is a physically demanding and active role where you will be on your feet for a significant amount of time supporting service users with a wide range of activities and personal care.

The service provision is currently Monday to Friday between 8am - 4.30pm, with hours varying depending on transport duties. A proportion of annual leave must be taken during service closure periods and the remainder of flexi-leave must be taken in consultation with the Manager.

Main Responsibilities
The Support Worker role is really varied - rarely are two days the same. Typical tasks include:

- Facilitating groups and working 1:1 with service users
- Supporting service users in a person-centred way and following their care and support plan
- Supporting service users on service transport
- Being a key worker for individuals which means: being a main contact for the support of that individual, facilitating the person’s IPP meetings (internal service user review meetings) and working with the Support Co-ordinator to ensure support plans and risk assessments are up-to-date and accurate
- Supporting service users with personal care in a sensitive and dignified manner
- Communicating effectively and appropriately with service users, family members, carers, colleagues, managers and other agencies to enable holistic support to service users
- Attending and engaging with regular supervisions, staff meetings, service user meetings and training
- Accurate recording of health information (for example a person’s seizure activity)
- Reporting and recording incidents and concerns
- To be enthusiastic and keen to make a positive difference to others
- To be person-centred in your approach to supporting adults with a learning disability
- To be able to work as part of a team as well as autonomously
- To possess or be willing to undertake a NVQ/Diploma Level 3 in Social Care
- Have good record keeping skills in accordance with HCRG Care Group policies
- Have knowledge and training around the support needs of adults with a learning disabilities such as epilepsy management, communication needs, physiotherapy guidelines
- Educated to a level that demonstrates good written and communication skills
- Functional Literacy and Numeracy level 2/GCSE grade A-C or equivalent, including English Language and Mathematics

It is also important to be physically fit and capable of performing active and manual handling tasks throughout the day.

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
You will feel valued as a **Support Worker** within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- **A salary of £22,000 with access to our group pension**:

- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “g