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Crisis Worker

5 months ago

StokeonTrent, United Kingdom G4S Full time

Location: ST6 2JN

**Salary**: 25.00
Posted: 21 Apr 2023
Closes: 2 Jun 2023

**Job Type**: Part Time and Permanent
Business Unit: Health Services
Region / Division: UK & Ireland
Reference: 13683

**Role Responsibility**:
**Crisis Worker**

**Stoke-On-Trent SARC, ST6 2JN**

**Shifts: We are looking for Flexi staff able to give at least 4 shifts per month availability.**

**Start/Finish times**:Week Days 9am-5pm, Weekday Night 5pm - 9am, Weekends 12 hour shifts 8am-8pm/8pm -8am**

**Full training will be given**

**You will need to live within 60 minutes driving time of the SARC**

**Rates of Pay as a Flexi Crisis Worker**:

- **£25.00 Retainer**
- **£57.50 call out fee for the first 4hrs inclusive then £12.50 per hour thereafter**
- **£12.50 for training/admin**

**Are you looking for a career that is passionate about providing the best health care service to patients? If so, an exciting opportunity has arisen to join Grange ParK SARC Crisis Workers covering Stoke.**

We are looking to expand our growing team of Crisis Workers at our Stoke based Sexual Assault Referal Centre (SARC). A vital role which will provide the highest level of on-call advocacy support for all clients accessing the SARC service.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men and women who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff.

The SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including Sexual Health and Emergency contraception, as well as facilitating onward support and referrals to other agencies, such as Counselling, Independent Sexual Violence Advisors and Health.

G4S Health have been delivering SARC services in England since 2012 in partnership with NHS England, Police Forces and key stakeholders.

**Job outline**:To provide the highest level of on-call advocacy support for all clients accessing the SARC service

**What's involved**:

- To assist with the administration and management of clients accessing the SARC service
- To arrive at the SARC within 60 minutes in the event of a call-out
- To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
- To provide advocacy service to all SARC clients
- Provide sensitive, non-judgmental support, enabling the service user to regain control and selfesteem.
- To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
- To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
- To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
- To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
- Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
- To assess, offer and gain consent from the client for any onward referrals.
- To ensure a high standard of DNA decontamination between forensic cases.
- To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
- Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
- To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team

**Key Competencies**:

- Understanding the organisational environment
- Understanding the organisations goal and objectives
- Supporting and working with others
- Delivering Objectives
- Dealing with Changing Circumstances
- Sharing and Co-operating

**Essential Skills**:

- Previous experience of working with vulnerable people.
- Full Driving Licence and Access to own vehicle.
- Strong communication skills both written and oral.
- Competent Computer Skills

**Desirable Skills**:

- Experience of working with victims of sexual assault.
- Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
- Forensic Awareness
- Multi-Agency Working
- Recent NHS experience

**While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;**
- Progression, training and development catered to you.
- Charity work
- Match-IT and Payroll Giving
- Refer A Friend incentives
- Company pension scheme with employer contributions.
- G4S Life Assurance Schem