Insurance Officer

3 weeks ago

Edinburgh, United Kingdom Lothian Buses Full time

**Insurance Officer**

We are looking to recruit an Insurance Officer in our Head Office Insurance Team, on a full-time basis.

**Responsibilities of the role**:
Reporting to our Insurance Manager, the Insurance Officer’s main tasks will include:

- Proactive handling of Third Party Damage claims, as well as a section of Third Party Injury claims, for the Company, within the terms of our insurance arrangements & departmental financial limits.
- Working largely autonomously, the postholder will deal with all aspects of claims from intimation to conclusion.
- Maintaining a caseload of higher value recovery cases, while providing support for the own damage recovery process & administrative assistance as required.
- Assisting other Depts. with liability or incident related matters.
- Supporting both the Insurance Manager & Head of Risk by assisting with Operational Risk projects, preparing statistical reports & analysis.
- Deputising for Senior Insurance Officer, as required, including increased level TP Injury claim handling & supervisory aspects of role.

**Requirements for the role**:

- Suitable claims handling experience within an insurance or legal environment.
- Excellent communication skills, both verbal & written, as well as strong organisational skills, attention to detail & a high level of accuracy.
- ACII qualification (or legal equivalent), or progression towards same, would be advantageous.

**What we can offer you**:

- Working hours, 36.25 hours per week, generally Monday to Friday, 9am - 5pm. Occasional flexibility may be required to meet the needs of the Dept. & business.
- Competitive salary dependent on experience
- 35 days' annual leave
- FREE travel across our bus and tram network
- 90% discounted travel for a friend or family member
- Continual training and development
- Health Cash Plan and Employee Assistance Programme
- Employee benefits, discounts and rewards

To apply, please submit your CV and a cover letter explaining your interest and suitability for this role.

**CLOSING DATE - Friday 10th May 2024

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