Motor Insurance Advisor

2 weeks ago

Edinburgh, United Kingdom Reed Insurance Full time

**Motor Insurance Advisor**

Location: Edinburgh

Permanent, full-time

Monday to Friday 9am - 5pm


Do you want to be a part of a well-respected independent broker who grows, nurtures talent, and provides employees with a good path to progression?

Reed is proud to offer this exciting opportunity within their Underwriting department based at their **Edinburgh office**. You would be providing insurance quotes for new business, renewals, mid-term adjustments and handle other related tasks regarding motor fleet and commercial insurance products.

This role would suit someone who has excellent judgement and analytical skills, as well great people customer service skills. If you are driven, motivated and keen to learn more about the world of commercial insurance - then we'd love to hear from you


**What would you be doing?**
- Build meaningful relationships with customers
- Understand the process and procedures to provide quotations
- Communicate all product information clear, fair and concise
- Calculate new business premiums in accordance with risk appetite and guidelines
- Answer incoming queries and deal with their requirements in an efficient and timely manner
- Identify complaints and refer to the necessary complaint’s handler
- Required to be the referral point within the branch
- Remain compliant and follow TCF (treating customers fairly), contract certainty & vulnerable customers


**About you**:

- Must have at least **1 year UK Insurance experience**, either commercial or personal lines
- Exceptional customer service skills, ensuring policy-holders receive the best outcome possible
- Proven experience in promptly resolving customer issues and queries with satisfactory outcome
- Experience of working within a team and managing with varying workloads and pressures
- Highly organised with strong attention to detail
- Team focussed and supportive of your colleagues
- Excellent active-listening skills: questioning, summarising, and reflecting with empathy
- Strong verbal and written communication skills, with a professional telephone manner
- You’re happy to tackle any job and take pride in your ability to learn new things


**In Return**:

- Competitive salary
- Annual company bonus
- Generous holiday accrual scheme
- Life assurance
- Loan scheme
- Long service rewards at 5% of salary and company pension contributions

- ._

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