Stock & Administration Coordinator
2 weeks ago
London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
**Function**: Retail, reports to Boutique Manager
**Based in**: Montblanc New Bond Street Boutique, with occasional travel
**Mission**:To manage stock and boutique operations to ensure flawless operations and commercial activities
**Main responsibilities**:
- Stock Control_
- Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
- Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
- Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
- Reports any stock discrepancies and provide explanation on stock losses
- Work with Boutique Manager to ensure optimal stock levels on a ident basis to support commercial objectives
- After Sales_
- Manages all the after sales stock movement
- Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts
- Retail Operations_
- Assists the Boutique Management with key holding.
- Accurate management of all till operations.
- IT system maintenance and reporting.
- Administration_
- Responsible for the follow up and management of all shipping documents.
- Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
- Provides administrative support to the team in booking couriers, deliveries, transfers, supplies orders
- Supports the manager to ensure perfect compliance with internal processes
- Client Experience & Development_
- Supports the boutique sales through shop floor and remote selling when needed
- Always ensures impeccable customer service, appropriate to the country’s flagship.
**Minimum requirements**
- 3-5 years experience in retail, ideally in a stock administrator role
- Ability to work proactively & independently
- Excellent written and verbal communication skills
- Analytical thinking with attention to detail
- Computer skills including: Word, Excel, and Power Point are a must.
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