Receptionist / Admin Assistant - Temporary

2 weeks ago


London, United Kingdom Talentspa Full time

**Receptionist/Admin Assistant**
- **Location: London, W1G 9JF**:

- **Temporary, Zero-Hours Contract, 40 hours per week**:

- **Salary: £12/hour**:

- **Benefits package**

**About the Company**

Our client is a leading provider of clinical services specialising in cognitive impairment. They deliver expert clinical care to private patients and are one of the foremost providers of clinical trials in the world, therefore it is essential that all staffoperate at the highest standards.

**The Role**

They are are seeking an enthusiastic and proactive individual who enjoys patient contact and working in a busy, friendly, multi-disciplinary team environment, to support them in the delivery of a quality service. You will work collaboratively to providereception and administrative services to the clinical trials team and more widely as needed.

The Receptionist/Admin Assistant will support the smooth and efficient running of the clinic, ensuring that the presentation of the facility is always of the highest standard, whilst patients are welcomed and looked after, and continually updating the internalscheduling system.

Day to day, the role will primarily involve preparing the clinic waiting area for the day, greeting patients, booking future appointments, liaising with doctors, psychologists and HCA, to make sure the clinic is running on time and smoothly. You will alsobe working closely with the clinical trials team helping with administrative tasks such as filing, data entry, and requesting medical summaries. It is essential, that you are the right fit for our organisation; energy, confidence, enthusiasm, a "can do" attitudeand an ability to get on with others are priorities.

To meet and greet patients/carers providing a welcoming environment and highly positive first impression of the Clinic
- Ensure the smooth running of the reception area
- Confidently manage busy patient areas
- Liaison with patients, consultants, and clinicians to develop service culture and patient satisfaction
- Carry out administrative support to the clinical trials team
- Preparing the clinic patient areas for the day
- Liaison with patients and the clinical trials team in managing clinical diaries and ensuring appointments run to time.
- Typing and formatting medical letters and making medical summary requests.
- Working as part of a rota system to cover extended clinic hours, between am-8pm Monday to Friday, as well as some Saturdays
- Ordering administrative supplies for the centre
- Carrying out daily, weekly and monthly audit checks
- Secretarial or Reception experience within healthcare is essential
- Requires excellent customer service skills
- Strong administration skills and experience are essential
- Good communication skills
- To act in a professional and caring manner towards patients, visitors and colleagues at all times.

**Benefits**:

- Perkbox
- Private Medical Insurance after 6 months of continuous employment
- Employee Assistant Program
- Life Insurance



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