Client Advisor
7 months ago
Key Responsibilities
- Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
- Welcome and assist each client providing an excellent in-store experience at all times
- Be a master at storytelling and at the art of asking engaging questions
- Create a long-term authentic bond with clients by making them feel the experience is truly about them
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Prove Brand and product knowledge
- Manage payment operations including return, refund, remote sales, tax-free in a punctual and accurate manner
- Ensure and maintain the shop floor and visual display high standard, complying with
- Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor
- Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors
- Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
- Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance
You
- Caring, authentic, passionate trusted client advisor: an intuitive sales associate with
- a passion for style
- A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
- Courageous with ideas and innovative in your approach, always ready to grow and learn
Key Requirements
- Previous experience in sales roles; Experience in structured Fashion Luxury/Retail
- Companies is a plus;
- Passionate in Retail, Client service and commercial mindset;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills ;
- Willingness evolve in the organization, willingness to relocate is a plus;
- Digitally aware and open to new ways of working
**Job Types**: Full-time, Permanent
**Salary**: £10.72 per hour
Expected hours: 24 per week
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Work from home
Schedule:
- Flexitime
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Client Advisor
3 days ago
London, United Kingdom Zachary Daniels Recruitment Full timeClient Advisor | Luxury Homeware | Up to £37,000 + Bonus We are keen to speak with individuals with a true passion for luxury retail and previous experience working within interiors or homeware, to join our client as a full time Client Advisor in their Sloane Street boutique. As a luxury Client Advisor you will be delivering exceptional customer service,...
-
Client Advisor
4 days ago
London, United Kingdom CV-Library Full timeClient Advisor | Luxury Homeware | Up to £37,000 + Bonus We are keen to speak with individuals with a true passion for luxury retail and previous experience working within interiors or homeware, to join our client as a full time Client Advisor in their Sloane Street boutique. As a luxury Client Advisor you will be delivering exceptional customer...
-
Client Advisor
57 minutes ago
London, United Kingdom Zachary Daniels Full timeClient Advisor | Luxury Homeware | Up to £37,000 + BonusWe are keen to speak with individuals with a true passion for luxury retail and previous experience working within interiors or homeware, to join our client as a full time Client Advisor in their Sloane Street boutique.As a luxury Client Advisor you will be delivering exceptional customer service,...
-
Client Advisor
48 minutes ago
London, UK, UK, United Kingdom Zachary Daniels Full timeClient Advisor | Luxury Homeware | Up to £37,000 + BonusWe are keen to speak with individuals with a true passion for luxury retail and previous experience working within interiors or homeware, to join our client as a full time Client Advisor in their Sloane Street boutique.As a luxury Client Advisor you will be delivering exceptional customer service,...
-
Client Advisor
6 months ago
London, United Kingdom RHR Full timeA great opportunity has arisen to join a luxury fashion retailer as a client advisor. The company, that have an increasingly growing presence across the globe, offers a variety products from ready to wear fashion, to bespoke accessories. The client advisor role will entail managing the client experience and ensuring an impeccable customer journey. This role...
-
Platform Support Advisor
6 months ago
London, United Kingdom Resident Advisor Full timeFounded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a...
-
Client Advisor
6 months ago
London, United Kingdom Careers Site Full timeMONCLER are looking for a Client Advisor to be part of the team in Heathrow Airport Terminal 3. Client Advisor at Heathrow takes on the role of Brand Ambassador and is responsible for growing store’s sales by providing an exceptional level of service to the clients, and supporting the management team in the operations of their store. **Responsibilities...
-
Client Advisor
7 months ago
London, United Kingdom CHANEL Full timeReporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting...
-
Client Advisor
7 months ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - REGENT STREET** Are you a passionate and dynamic individual with a flair for fashion and an unstoppable drive to excel in the world of retail? Look no further - an incredible opportunity awaits you at Armani Exchange Flagship on Regent Street! We are currently seeking a charismatic Client Advisor to join our team and contribute to the...
-
Client Advisor
6 months ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - REGENT STREET - 24 hrs part-time** Are you a passionate and dynamic individual with a flair for fashion and an unstoppable drive to excel in the world of retail? Look no further - an incredible opportunity awaits you at Armani Exchange Flagship on Regent Street! We are currently seeking a charismatic part-time 24-hour Client Advisor to...
-
Client Advisor
6 months ago
London, United Kingdom Jil Sander Full time**Client Advisor**: - Jil Sander is looking for the perfect profile as Client Advisor for our point of sale in London. - Main Responsibilities: - Welcome the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, etc. -...
-
Client Advisor
7 months ago
London, United Kingdom Tiffany & Co. Full timeResponsibilities : Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every...
-
Client Advisor
7 months ago
London, United Kingdom Diesel Full time**Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization....
-
Client Advisor
6 months ago
London, United Kingdom Giorgio Armani Full time**GIORGIO ARMANI HARRODS - CLIENT ADVISOR** **Role Overview**:As a Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product...
-
Client Advisor
7 months ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - REGENT STREET - CLIENT ADVISOR** **About Us**: Join our flagship Armani Exchange store on Regent Street, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity. **Role Overview**:As a full-time Client Advisor...
-
Client Advisor
7 months ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - WHITE CITY - CLIENT ADVISOR 40 HOURS - 6 MONTHS FIXED TERM CONTRACT** **About Us**: Join our dynamic team at AX White City, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity. **Role Overview**:As a...
-
Client Advisor
6 months ago
London, United Kingdom Giorgio Armani Full time**ARMANI EXCHANGE - STRATFORD- CLIENT ADVISOR 32 HOURS PART TIME** **About Us**: Join our dynamic team at AX Stratford, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity. **Role Overview**:As a part-time 32-hour Client...
-
Client Advisor
7 months ago
London, United Kingdom Giorgio Armani Full time**GIORGIO ARMANI HARRODS - CLIENT ADVISOR** **About Us**:Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, mínimalistic designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide. **Role Overview**:As a...
-
Client Advisor
6 months ago
London, United Kingdom Tiffany & Co Full time**Position**: **Overview**: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 186 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which...
-
Client Advisor
6 months ago
London, United Kingdom Tiffany & Co. Full time**Overview** Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 186 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...