Remote Customer Service Agent

2 weeks ago


Leeds, United Kingdom GreenHouse Indoor Plants Full time

**Responsibilities**:

- Build a thorough understanding of our products and services to provide accurate and relevant information to customers, helping them make informed decisions.
- Address and resolve customer concerns and issues, employing problem-solving skills and a customer-focused approach to find the best possible solutions.
- Collaborate with team members and other departments to address customer needs, share best practices, and continuously improve the overall customer experience.
- Monitor and track customer feedback, sharing insights and trends with management to inform improvements to products, services, and support processes.
- Maintain accurate and up-to-date records of customer interactions in our customer relationship management (CRM) system, ensuring data integrity and accessibility for future reference.
- Stay current with industry trends, company policies, and relevant regulations to provide knowledgeable and compliant support.
- Participate in regular training and development initiatives to enhance customer service skills, product knowledge, and overall performance.

**Requirements**:

- Excellent written and verbal communication skills, enabling you to convey information clearly and effectively across various channels.
- A customer-centric mindset and the ability to empathize with customers, understanding their needs and concerns.
- Strong problem-solving and critical-thinking skills, with the capacity to find creative and effective solutions to customer issues.
- Proficient in multitasking and time management, allowing you to prioritize tasks and work efficiently in a fast-paced environment.
- Familiarity with Microsoft Office Suite and experience using CRM systems for record-keeping and data management.
- A stable high-speed internet connection and a quiet, dedicated workspace suitable for remote work.

What We Offer:

- A competitive salary and benefits package commensurate with your skills and experience.
- Opportunities for personal and professional growth within the company, enabling you to achieve your career goals.
- A comprehensive training and development program designed to equip you with the knowledge and skills needed to excel in your role and contribute to the success of the company.
- A collaborative, inclusive, and supportive remote work environment that fosters teamwork, open communication, and mutual respect.



  • Leeds, United Kingdom VRIL Group Full time

    As a Remote Customer Service Agent, you play a critical role in fostering positive customer relationships, contributing to our company's mission of delivering exceptional service. You become the trusted link between our customers and our services, ensuring that every interaction adds value to the customer's journey. In this position, you will address...


  • Leeds, United Kingdom Remote Worker Ltd Full time

    Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service...

  • Remote Travel Agent

    1 month ago


    Leeds, United Kingdom Discover You Travel Full time

    Are you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Agent. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Agent, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel itineraries -...


  • Leeds, United Kingdom Remote Worker Ltd Full time

    Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service...


  • Leeds, United Kingdom Bespoke Recruitment Full time

    Location: Leeds, UK Full-time / Part-time positions available Your role as a **Customer** **Service** **Agent** will involve helping to design and deliver exceptional customer experiences. As a **Customer Service Agent**, you will respond to incoming customer communications and help customers find solutions to their problems. **Requirements**: - 6 months...


  • Leeds, United Kingdom Bespoke Recruitment Full time

    Location: Leeds, UK Full-time / Part-time positions available Your role as a **Customer** **Service** **Agent** will involve helping to design and deliver exceptional customer experiences. As a **Customer Service Agent**, you will respond to incoming customer communications and help customers find solutions to their problems. **Requirements**: - 6 months...


  • Leeds, United Kingdom Breedon Group plc Full time

    **Description**: We are currently seeking a Customer Service Agent to join the team on a permanent basis, based in Leeds, Yorkshire. Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants. **Key...


  • Leeds, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 353471**Salary**: - £22,183 - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Division**Type of role**: - Operational Delivery**Working pattern**: - Flexible...


  • Leeds, United Kingdom Rawlins Paints Full time

    A permanent, full time position has arisen within our busy Customer Service Office. Your day-to-day duties will include (but are not limited to): - Preparing and sending supplier purchase orders, adhering to the appropriate cut off times. - Processing customer orders over the phone and taking card payments/issuing pro-forma invoices. - Identify, research...

  • Estate Agent

    4 weeks ago


    Leeds, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Crossgates.** **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for...

  • Estate Agent

    4 weeks ago


    Leeds, United Kingdom Connells Group Full time

    At **William H Brown**, part of the Connells Group, we're looking for a highly motivated an Estate Agent to join our team as a** Sales Negotiator** to complement our fantastic residential sales team in **Oakwood**. OTE- £30,000 - Uncapped Commission - Career Progression **What’s in it for you as our Estate Agent**?** - Industry leading **training and...

  • Estate Agent

    5 days ago


    Leeds, United Kingdom Connells Group Full time

    At William H Brown, part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in Horsforth. OTE- £30K- Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their dream home...

  • Estate Agent

    1 month ago


    Leeds, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Leeds **working in our well known **Bridgfords **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: -...

  • Sub-agent

    1 month ago


    Leeds, United Kingdom Kier Group Full time

    Sub Agent We're looking for a Sub Agent to join our Kier Rail team and help deliver a project in Newcastle. Can you imagine a world without transportation links via land, sea, or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods, and...


  • Leeds, United Kingdom Consult Energy Ltd Full time

    Collections Agent – Leeds   We are looking for a Collections Agent to join a rapidly growing client of ours who are a commercial energy supplier with a focus on green energy. They are currently recruiting for a Collections Agent to be able to handle and coordinate collections processes with their customer base. Contact customers via phone and email to...

  • Site Agent

    1 month ago


    Leeds, United Kingdom PSR Solutions Full time

    **Site Agent - Yorkshire Water Project** **Key Information** - **Site Agent**: - **Permanent** full time role (Mon-Fri) - Salary**:£45,000-£55,000**: - **Tier 1 utilities and Water** Contractor - Yorkshire Water** Sewer Conversion Project**: - Location: Multiple sites **across Yorkshire region**: - Regional office**: Leeds LS9 8EE**: - ESSENTIAL: -...

  • Operations Agent

    4 weeks ago


    Leeds, United Kingdom Capita Full time

    Capita is an equal opportunity and disability confident employer. Supporting the operational needs of our business customers, is the simple answer. We receive cases/calls/online enquiries regarding any aspect of our Samsung business products or services on any given day, and you will be responsible for being responsive to those customer communications. Our...

  • Client Service Agent

    2 weeks ago


    Leeds, United Kingdom Equifax, Inc. Full time

    As Client Service Agent you will be responsible for providing client support for queries and issues via telephone or email. You will liaise with various sections of the business in order to resolve client queries; either new or existing complaints/ queries and escalate or provide resolution as well as post-sale support customer configuration for product...


  • Leeds, United Kingdom Aibo Recruitment Ltd Full time

    Job Title: Customer Service AdvisorTo provide assistance and support to Employers using my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of my client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight at all times, to our colleagues, employers andmembers.3. To liaise...


  • Leeds, United Kingdom Aibo Recruitment Ltd Full time

    Job Title: Customer Service AdvisorTo provide assistance and support to Employers using my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of my client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight at all times, to our colleagues, employers andmembers.3. To liaise...