Receptionist
20 hours ago
**De Vere Tortworth Court**:
Following a multi-million pound refurbishment, De Vere Tortworth Court certainly looks its best and it really is a brilliant time to join our team. We can offer a fantastic range of opportunities and development in our departments including the restaurant and bars teams, housekeeping, conference and events, wedding, kitchen, leisure, front of house and maintenance to name just a few.
Working at Tortworth Court means you’ll have the opportunity to be involved in some brilliant events like summer tepee festivals, wedding fairs, specialist fireworks displays, charity events and corporate launch parties. And because we know our team is special, we like to surprise and delight colleagues with birthday and long service celebrations, doughnut days, pizza days, and fun colleague activities such as games, tea parties and treat days.
**Receptionist**:
**What is the main purpose of the role?**
Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.
You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.
**Benefits**:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.
That’s why we are proud to offer the following benefits for the role of Receptionist.
- £9.80 per hour
- Service Charge
- 28 days holiday each year (increasing annually up to 33 days)
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Venue closure over the Christmas period
- Complimentary 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for long service milestones
- Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage
- Monthly colleague recognition through our You Are De Vere rewards programme
- Complimentary use of the Leisure Club facilities
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
- Company Life Assurance scheme
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