See more Collapse

Welcome & Service Assistant

1 month ago

Chipping Campden, United Kingdom National Trust Full time

Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.

What it's like to work here:An iconic garden with an international reputation, this colourful arts and crafts inspired garden is intricately designed with a variety of outdoor spaces that will fire your imagination. The garden occupies a beautiful rural location in the North Cotswolds, so you are likely to need your own transport to get here.

What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.

You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.

Who we're looking forWe'd love to hear from you, if this sounds like you:

- Ability to work in a team - flexible and adaptable
- Well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- An understanding of the importance of great service

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 31/10/23)

We have other current jobs related to this field that you can find below

  • Welcome & Service Assistant

    2 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary: £11.64 per hour **Contract/duration: Permanent Contract **Hours/working pattern: To include some weekends and Bank Holidays.** This role is based on...

  • Service Assistant

    2 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. **Salary**: £11.50 **Contract/duration**:Permanent **Hours/working pattern/hours**: To include Weekends and Bank Holidays. This role is based on annualised hours, where the amount of hours you work each month may vary, however...

  • Service Assistant

    3 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    Do you enjoy helping people and providing phenomenal service? Then please read on! Working within a lively atmosphere as part of hardworking team, this role as a Service Assistant plays a core part in providing fantastic customer service. The Hours: This role is based on 540 annualised hours, where the amount of hours you work each month may vary, however...

  • Service Assistant

    4 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50 per hourContract/duration: PermanentHours/working pattern/hours: 350 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary,...

  • Service Assistant

    2 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50Contract/duration: 18 monthsHours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're...

  • Service Assistant

    4 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50Contract/duration: 18 monthsHours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're...

  • Service Assistant

    2 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom National Trust Full time

    Do you enjoy helping people and providing phenomenal service? Then please read on Working within a lively atmosphere as part of hardworking team, this role as a Service Assistant plays a core part in providing fantastic customer service.The Hours: This role is based on 540 annualised hours, where the amount of hours you work each month may vary, however your...

  • Service Assistant

    4 days ago

    Chipping Campden, United Kingdom National Trust Full time

    As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. **Salary**: £11.50 per hour **Contract/duration**:Permanent **Hours/working pattern/hours**: 350 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will...

  • Service Assistant

    4 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    Summary As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. Salary : £11.50 Contract/duration: 18 months Hours/working pattern/hours : This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for...

  • Service Assistant

    4 weeks ago

    Chipping Campden, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50 per hourContract/duration: PermanentHours/working pattern/hours: 350 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary,...

  • Service Assistant

    4 weeks ago

    Chipping Campden, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50Contract/duration: 18 monthsHours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but...

  • Service Assistant

    4 weeks ago

    Chipping Campden, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50 per hourContract/duration: PermanentHours/working pattern/hours: 350 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary,...

  • Service Assistant

    4 weeks ago

    Chipping Campden, United Kingdom The National Trust Full time

    Service Assistant - Chipping CampdenSummaryAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.Salary: £11.50 per hourContract/duration: PermanentHours/working pattern/hours: 350 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary,...

  • Business Services Co-ordinator

    3 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. What it's like to work here:An iconic garden with an international reputation, this colourful Arts and Crafts-inspired garden created by Lawrence Johnston...

  • Business Services Co-ordinator

    2 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom National Trust Full time

    Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.What it's like to work here:An iconic garden with an international reputation, this colourful Arts and Crafts-inspired garden created by Lawrence Johnston is...

  • Food & Beverage Assistant Manager

    4 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.  We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be...

  • Food & Beverage Assistant Manager

    2 weeks ago

    Chipping Campden, Gloucestershire, United Kingdom National Trust Full time

    Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to...

  • Food & Beverage Assistant Manager

    3 weeks ago

    Chipping Campden, United Kingdom National Trust Full time

    Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.  We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be...

  • Food & Beverage Assistant

    2 weeks ago

    Chipping Campden, United Kingdom Cotswold House Hotel & Spa Full time

    **Job Ref**:BES3994 **Branch**:Cotswold House Hotel Spa **Location**:Noel Arms Hotel, Chipping Campden **Salary/Benefits**:Good hourly rate, Flexible Working Hours, Staff Meals, Staff discounts in Bespoke Hotels **Contract type**:Permanent **Hours**:Part Time **Shift pattern**:7am to 3pm or 12pm to 8pm or 3pm to 11pm (hours and duration of shifts can...

  • Change Lead

    3 weeks ago

    Chipping Campden, United Kingdom Campden BRI Full time

    ***£Competitive** *** ***+ Employee benefits**: ***Chipping Campden, Gloucestershire**: **Support Services**: Our support services cover all non-scientific business needs, including: IT, finance, HR, compliance, governance, legal and risk, facilities and engineering, catering, sales, marketing, and scientific affairs **HR Team**: As Change Lead, you will...