Waiting List Administrator

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

The post holder will be required to work within the Nottingham University Hospital’s Plastics, Burns and Sarcoma Department at the City campus and take responsibility for: managing the inpatient and day case waiting lists in accordance with the Trust waiting list targets, and handling associated telephone calls.

A good telephone manner with the ability to show initiative and flexibility in answering queries from patients, nursing staff and doctors is essential as well as an efficient and empathetic manner

Responsible for adding/removing patients to the NUH waiting list, requesting pre-operative assessments and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Careflow and Bluespier.

Placing funding requests for patient procedures with the appropriate Integrated Care Board.

Responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcomed and completed on Medway PAS, in line with the Trust Access Policy.

This is a unique opportunity to join the experienced CAS Division, delivering high quality administrative support for the Plastics Surgery department. You will join a busy, experienced and friendly team and you will be required to work alongside consultants, nursing teams, clinical teams, managers and administrative teams across the specialty.

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

You will need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

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