Returns Co-ordinator
4 weeks ago
Xpert Resourcing are working with a well-established Manufacturing business based on the outskirts of Ely who are looking for a Returns Co-ordinator to join their busy Service Team. The role will involve testing some products, processing the service and return of the product and liaising with others in the team to ensure a smooth process.
**Duties to include**:
- Booking in returns for repair and testing
- Photographing returned products
- Recording returns on in house system
- Allocating job numbers & labelling products
- Liaising with customers on progress of return
- Testing of products (basic)
- Providing quotations for repair
- Recording product serial numbers
- Inter departmental liaison to ensure smooth return process
- Final assembly of returns and preparing documents
**Experience and Skills Required**:
- Excellent time management and organisational skills
- Computer literate
- Excellent communication skills
- Ability to work within a fast paced environment
- Good manual dexterity
- Enthusiastic, committed and detail orientated
**Hours**
Monday to Thursday (with flexibility) 7.5 hours e.g 0730 to 1530
Friday 5.5 hours
**Benefits**
- Company Pension
- 23 days holiday to rise with each years’ service
- Healthcare and Life Cover
- Company Events
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
**Experience**:
- Administration: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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