Front of House Staff

7 months ago


Lytham St Annes, United Kingdom The Shambles Lytham Full time

We are looking for a professional and friendly Front of House to join our team Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
**Duties and Responsibilities**
- Greeting customers and showing them to their table.
- Preparing tables, ensuring they are clean and fully set.
- Maintaining knowledge of the complete menu, daily specials, and available items.
- Presenting customers with the menu, informing them of daily specials, and taking orders.
- Checking the quality of dishes before serving them.
- Delivering food and beverages in a timely manner.
- Attending tables and ensuring customer satisfaction.
- Delivering checks and taking payments.
- Handling customer complaints.
- Strictly adhering to food, sanitary, and safety standards.

**Requirements and Qualifications**
- Experience as wait staff, server or in a similar role preferred.
- Experience operating a cash register and using ordering systems.
- Strong interpersonal and listening skills.
- Ability to maintain a positive attitude.
- Excellent customer service skills.
- Good physical condition.
- Good team player.

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Ability to commute/relocate:

- Lytham St. Annes, FY8 5JY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person


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