Head Dental Receptionist

4 weeks ago

Swindon, United Kingdom Dentalcare Group Full time

Dentalcare Group have an exciting opportunity for a Head Dental Receptionist to join our professional and friendly team in Swindon.

**About Us**

The first Dentalcare surgery opened in 1964 and have since built a reputation in serving people well. Our current management team came into place in 2006 and have since brought several select surgeries across Southern England into the group gradually. Dentalcare Group are a clinically lead team with an ambition to deliver high quality dentistry at an affordable cost. Our motto is ‘High Quality Dentistry made easy’, something we truly believe in. The Dentalcare staff are the key to our success and we offer a great place to work in return.

We are inspired by developing Centres of Excellence at every one of our practices - focused family dentistry and our patients’ specialist needs such as dental implants and orthodontics.

**The Swindon Team**

Our Dentalcare team is situated in the Northern part of Swindon, within minutes’ walk from the nearest bus stop, which is on the main bus route into Swindon.

The Practice is situated on a main road in Swindon, close to a group of small shops and a school - and offers parking in front of the building.

The practice is located over 2 storeys, and houses 5 surgeries, with 3 surgeries located downstairs and 2 surgeries upstairs.

The practice includes a range of different services - NHS, Private and Specialist, including Endodontic and Hygienist treatment options.

**The Role & Responsibilities**
- You will provide the highest levels of patient support and professionalism at all times
- You will be managing a busy Reception with a high number of telephone calls, patients and staff to support - It is therefore important that you have outstanding telephone manner and excellent customer service / communication skills - and that you want to put patients’ interest first
- You will be tasked to assist with various administration, filing and other tasks as required by the team
- We are looking for a committed and hardworking individual to join our happy team and assist in our growth. It is also important that you are friendly, enthusiastic, and able to work well under pressure

**The Working Hours**
- This is a permanent, part-time role, consisting of a 24 hours per week over 3 days Monday to Wednesday 08:15 - 17:15
- The start date for this role would ideally be as soon as possible

**About You**
- It is important that you are a personable, positive, and enthusiastic professional - and that you want to put patients’ interest first.
- You will have an ability to work in a team, whilst highly capable to mentor and manage others.
- You will have completed a Secondary / GCSE or similar qualification
- It is essential that you are a highly responsible, reliable, diligent, and hardworking individual
- Dental Reception and SOE/Exact Dental Software experience would be preferred (although not essential - as training can be provided)

**Benefits for you**
- We provide an excellent remuneration package, payment based on experience
- Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata)
- A pension scheme to help you plan for the future
- You will be supported by our Practice Manager to make sure you get the right training and development to be successful. We will also provide you with CPD and support you in your personal development throughout your career with us
- We are a recognised "Investors in People" company

If you are passionate about supporting patients and genuinely want to provide an excellent dental experience, we can offer you a career working in a friendly and supportive environment so please get in touch with us today

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