Customer Service Advisor

1 week ago


Solihull, United Kingdom KC Group Full time

**Customer Service Advisor**:
**Responsibilities of the Customer Service Advisor**:

- Responding to customer queries, both internal and external.
- Coordinating engineers' diaries, sending them details of customers' issues.
- Supporting and completing administrative tasks where necessary.
- Escalating customer queries where necessary, following company policies and legislation.

**To be considered for the role of Customer Service Advisor, you will require**:

- Notable customer service experience.
- An excellent telephone manner.
- The ability to efficiently respond to queries, seeing them through to resolution.
- The ability to work in a fast-paced environment.
- The ability to prioritise tasks and manage workload.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £89.00 per day

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Work Location: Hybrid remote in Solihull, B91 3RB

Reference ID: MF1207



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