Client Services Adviser

4 weeks ago

Edinburgh, United Kingdom Search Consultancy Full time

Client Services Adviser
Our client who is a UK Investment management company are looking to add a Client Services Consultant to there digital channels team due to growth of the business on a full time permanent basis.
Working Hours - Monday to Friday - 7 hours per day between 07:30am - 17:00pm
Salary - £24,000 DOE
Location - City Centre of Edinburgh
Hybrid working
Start date - ASAP
Key Responsibilities:

- Respond to incoming client communications, ensuring timely follow-up as required.
- Ensure high standards of customer service are maintained at all times.
- Liaise with various internal functions to ensure issue resolution.
- Liaise with various internal stakeholders to ensure effective communication.
- Troubleshoot, capture, and provide feedback to contribute to the development of digital portals and services.
- Escalation of complaints and expressions of dissatisfaction as required.
- Other Client Service functions as they arise.
To be considered for this role you must be able to demonstrate the following experience and competencies:

- The ability to handle client queries trouble-shoots, make decisions, take initiative to improve the service and resolve problems.
- A strong work ethic and a high level of attention to detail. He/she will have excellent organisational and time management skills.
- The ability to prioritise effectively and provide thorough and timely follow-up to client queries and administration.
- Excellent verbal and written communication skills. In particular, the ability to use client friendly language is essential.
- The ability to work accurately under pressure and to deadlines. In addition, a resourceful, flexible and conscientious approach to work and, crucially, the ability to work as part of a team including the willingness to work overtime on occasion, if required.
- A good understanding of UK markets, ISAs and SIPPs as well as a sound understanding of investment administration systems and processes.
Successful applicants must be able to pass a criminal background check and credit check.
If this sounds like you, then let it be you and apply.

  • Client Services Adviser

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Client Services AdviserOur client who is a UK Investment management company are looking to add a Client Services Consultant to there digital channels team due to growth of the business on a full time permanent basis.Working Hours - Monday to Friday - 7 hours per day between 07:30am - 17:00pmSalary - £24,000 DOELocation - City Centre of EdinburghHybrid...

  • Client Service Adviser

    3 weeks ago

    Edinburgh, United Kingdom Lloyds Banking Group Full time

    End Date Monday 11 December 2023 Salary Range £23,370 - £24,600 Agile Working Options Hybrid Working Job Description Summary This is a full time opportunity based in Edinburgh. **Job Description**: - JOB TITLE: Customer Service Adviser - SALARY: c.£23,370 - LOCATION(S): Edinburgh - HOURS: Full-time - WORKING PATTERN: Our work style is hybrid,...

  • Private Client Adviser

    3 weeks ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors. Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Private Client Adviser

    1 month ago

    Edinburgh, United Kingdom ABRDN PLC Full time

    At abrdn, our purpose is to enable our clients to be better investors. Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to...

  • Private Client Adviser

    4 weeks ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Private Client Adviser

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Private Client Adviser

    1 month ago

    Edinburgh, Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Private Client Adviser

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Private Client Adviser

    1 month ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Senior Private Client Adviser

    3 weeks ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors. Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Customer Service Adviser

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Salary - 23k to 24kWe're on the lookout for excellent, customer-obsessed and organised individuals to join our Client relations team.Our clients purpose is to transform financial services and create better outcomes for our advisers and their clients. It is this purpose that drives everything we do. Providing exceptional customer service is a key element of...

  • Senior Private Client Adviser

    7 days ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Senior Private Client Adviser

    6 days ago

    Edinburgh, United Kingdom ABRDN PLC Full time

    At abrdn, our purpose is to enable our clients to be better investors. Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to...

  • Customer Service Adviser

    2 weeks ago

    Edinburgh, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Customer Service Adviser** **LOCATION: Gyle Shopping Centre Edinburgh** **SHIFT PATTERN: 27.5 hours per week, 9am - 6pm Monday to Saturday and 10am - 6pm on a Sunday working a 4 on 4 off shift rota** **PAY RATE: £10.82 PER HOUR** ABM UK is a leading provider of facility service solutions in the UK. With over 30 years of...

  • Adviser Services Consultant

    4 weeks ago

    Edinburgh, United Kingdom M&G plc. Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us...

  • Adviser Services Consultant

    4 weeks ago

    Edinburgh, United Kingdom M&G plc. Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve...

  • Chartered Financial Adviser

    1 month ago

    Edinburgh, United Kingdom Eden Scott Full time

    A multiple award winning Chartered Financial Adviser firm with offices across Scotland require a Chartered (or close to completing) Financial Adviser/ Senior to join one of their teams. With offices in central Edinburgh or Glasgow (flexible in location) this is a truly rare opportunity to join an industry leader with an outstanding reputation in the market,...

  • Principal Client Construction Adviser

    3 weeks ago

    Edinburgh, United Kingdom Scottish Government Full time

    Overview: An opportunity has arisen for the post of Principal Client Construction Adviser to support the Glasgow Office Project (GOP) Director, and other team members, in the delivery of a new purpose-built net zero carbon office Hub in Glasgow city centre for Scottish Government together with a number of its Public Bodies. Working within the GOP team in a...

  • Adviser Services Consultant

    3 weeks ago

    Edinburgh, Scotland, United Kingdom M&G plc. Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve...

  • Adviser Services Consultant

    3 weeks ago

    Edinburgh, United Kingdom M&G plc. Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us...