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Senior Administrator

4 months ago

Scarborough, United Kingdom David Duggleby Auctioneers & Valuers Full time

David Duggleby Auctioneers & Valuers are looking for a full-time Senior Administrator to join the team at our Head Office in Scarborough.

A professional and effective administrator that can co-ordinate office processes to maximize customer experience. Working alongside senior management to ensure processes and procedures are carried out effectively.

**Key Tasks**:

- Co-ordinating and ensuring effective customer contact procedures.
- Assisting buyers and sellers throughout the auction process.
- Ensure response times are minimized and the highest level of customer service is maintained across all communication platforms.
- Diary planning and scheduling.
- Working with directors and senior management to deliver effective administrative practices and procedures, including developing and updating processes when required.

**Person Specification**:

- Good literacy & numeracy skills.
- Excellent communicator with a good telephone manner.
- Good IT & Keyboard skills.
- Experience using Microsoft Office.
- Experience in building and maintaining office procedures.
- Able to plan and prioritise effectively.
- Pro-active and able to work off own initiative.
- A team player.

Previous experience in similar role will be essential.

Experience working in the auction sector or an interest in arts/antiques is desirable but not essential as full training will be provided.

**Hours of Work**:

- Monday to Friday 08:30 - 17:00
- Occasional Saturdays required.

David Duggleby Auctioneers & Valuers launched in 1996 as a family-run business, initially ran by David & Jane Duggleby alone, we have since expanded into a team of over 30 talented individuals across four locations. We are part of the Duggleby Group; other brands include David Duggleby Movers & Storers and the more recently acquired Kidds of Yorkshire and Sandersons of Boston Spa.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person