People Systems Technical Lead

3 weeks ago

Birmingham, United Kingdom Independent Office for Police Conduct Full time

Job Introduction
This role will lead on the work to develop systems and system functionality that supports the work of the People team at the IOPC, implementing the new system which benefits the entire organisation through people management.

You will be working collaboratively with internal and external stakeholders to produce a seamless systems experience by acting on technical requirements and objectives of the organisation, so if you are someone with relevant systems experience who can build relationships with a variety pf people, we would encourage you to apply.

The Level 3 Behaviours being assessed during the recruitment process are:

- Changing and Improving
- Communicating and Influencing
- Working Together
- Developing Self and Others
- Managing a Quality Service
- Delivering at Pace

Throughout the recruitment process we will also assess your_ Experience, Strengths, Technical skills and Values._

Interview dates are likely to be w/c 15th or 22nd July.

Main Responsibilities
**Systems Development**
- Work with the Senior People Systems and Information Manager to define the People Directorate Systems Roadmap.
- Work with People Directorate functional leads to understand user requirements.
- Work with system users and owners to understand their user experience, consider, and validate feedback, and produce functional specification documents for consideration within People Systems & Information Management Strategy.
- Lead on translating agreed functional requirements into technical design specifications including workflow, system integration, and user experience, supported by detailed and agreed change documentation.
- Proactively work within IOPC technical and business change management process such as CAB and TDA to ensure that system enhancements, functional changes and system upgrades are communicated and approved.
- Manage the handover of new and / or enhanced business processes to end users to support the embedding of the business processes.

**Systems Management**
- Manage and maintain all People systems (ResourceLink, MyIOPC, TribePad ATS, Time Management, and e-Davis) in terms of access control, configuration, system development in line with agreed Acceptance into Service and People Systems Service Delivery standards.
- Oversee system performance and user satisfaction data to ensure excellent user experience
- Work with system suppliers, ICT colleagues and other stakeholders to plan and implement system upgrades including general release and functional upgrades.
- Work with suppliers to ensure successful resolution of defects that have been escalated by the People Systems Team.

**ResourceLink /MyIOPC**
- Act as the technical lead for ResourceLink / MyView with overall responsibility for ensuring that the functionality meets the changing needs of the organisation.
- Attend ResourceLink user groups and work with other ResourceLink customers to influence the development of improved functionality
- Maintain up to date knowledge of the product’s development
- Lead on the development and implementation of MyView system functionality including but not limited to system testing, workflow, reporting, system integration and sign-off.
- Manage system configuration including the ongoing maintenance of system security, user profiles as well as updates to configuration to support the introduction of new system capability.
- Manage and maintain an accurate establishment, overseeing organisational restructure projects to ensure system continuity is maintained in a timely manner
- Develop systems capabilities to deliver a suite of easily accessible management reports aligned to user security privileges, organisational structure, and appropriate datasets.
- Provide a point of contact for ResourceLink/MyIOPC system expertise and technical knowledge.
- Support the Senior People Systems Manager in managing the contractual relationship with Zellis

**TribePad ATS**
- Act as the technical lead for the TribePad ATS with overall responsibility for ensuring that the functionality meets the needs of the Talent Acquisition Team and the wider organisation.
- Attend TribePad user groups and work with other customers to influence the development of improved functionality, user experience and reporting.
- Maintain up to date knowledge of the product’s development including management reporting.
- Lead on the development, implementation, and continued maintenance of TribePad Onboarding Module.
- Lead on the development, implementation, and continued maintenance of ATS integration products such as ResourceLink ATR, New Starter, and Mover’s workflows.
- Manage system configuration including the ongoing maintenance of system security, user profiles as well as updates to configuration to support the introduction of new system capability.
- Provide a point of contact for TribePad system expertise and technical knowledge.

**People Systems integration**
- Work with stakeholders to design, develop, implement, and maintain m

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